
Germain Lexus of Naples
Naples, FL
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Our sales person Sean Kearney did a very good job working wi We have heard some pros and cons regarding this dealership. But we were pleased with our experience. Sean I feel did a good job. We had other optio We have heard some pros and cons regarding this dealership. But we were pleased with our experience. Sean I feel did a good job. We had other options but we are closer to Germaine. More
The best!!! Shawn Chapman was very informative and provided the best service I could expect. All employees were professional and Bent over backwards to help. I Shawn Chapman was very informative and provided the best service I could expect. All employees were professional and Bent over backwards to help. I would recommend this dealership. More
Chrome Wheels Shawn Chapman was very instrumental in helping me get new chrome wheels for my 2016 ES 350 Lexus. My Lexus looks so much more elegant with these whee Shawn Chapman was very instrumental in helping me get new chrome wheels for my 2016 ES 350 Lexus. My Lexus looks so much more elegant with these wheels and changes the whole appearance of the car. Tank You, Shawn, Lee Novak More
Great/prompt service Appreciate being assigned to one particular technician (Beverly Coppola) who is very helpful and makes me feel like she really cares about my car and Appreciate being assigned to one particular technician (Beverly Coppola) who is very helpful and makes me feel like she really cares about my car and my continued satisfaction with Lexus! More
Service I had my two Lexus serviced on the same day, with Carrie Lorenz as my service consultant. I have always had terrific service from Germain, and have ha I had my two Lexus serviced on the same day, with Carrie Lorenz as my service consultant. I have always had terrific service from Germain, and have had both my 2008-ES350 and 2007-LS460 serviced there. The dealership and the service reps have gone above and beyond to provide exceptional customer service to Me. Bill Grafstrom More
Came in for an oil change I was helped by frank smith , Vince Marc Antonio, and mike in the finance dept. all the them made my experience truly worthwhile. I nver felt high I was helped by frank smith , Vince Marc Antonio, and mike in the finance dept. all the them made my experience truly worthwhile. I nver felt high pressured. I was a single won making the purchase., and always felt respeedby the staff. I have been using Germain for servicing of my es350, and knew if I bought another Lexus, it would only be through them. Did not meet Trish till end of purchase. More
Best car buying experience I have ever had! Recently purchased a new vehicle and Frank Smith assisted me thru the entire sale. He was very friendly and down to earth and made the entire experien Recently purchased a new vehicle and Frank Smith assisted me thru the entire sale. He was very friendly and down to earth and made the entire experience relaxing and exciting! Loved that before I drove off in my new car he asked me if I was "really happy?" Lexus and all the employees I came into contact that day couldn't have made me feel more a part of a great family!! Will definitely look to this dealership and my salesman Frank Smith for future business! More
Great Salesman Sal Pelliciotta is one of the finest Salesperson I have ever dealt with in my life. He very knowlegable of the cars he sells and very professional & Sal Pelliciotta is one of the finest Salesperson I have ever dealt with in my life. He very knowlegable of the cars he sells and very professional & courteous. Sal was very helpful in closing the sale of my new car..His temperment is very controlled and never exerted any high pressure to close the deal. It was a pleasure to work with Sal. Leon Novak More
Car purchase Mike Diaz and Silvano Pellicciotta were very helpful, courteous and extremely professional. Most enjoyable car purchase in my life. No pressure style. Mike Diaz and Silvano Pellicciotta were very helpful, courteous and extremely professional. Most enjoyable car purchase in my life. No pressure style. Very accommodating. They took the time to fully explain all of the features. I will strongly consider purchasing another vehicle from this dealership. More
Chuck Koenig, Sales Consultant of the year Chuck has mastered the Art of Salesmanship. He understates and then exceeds the highest expectations. truly a dazzling experience. Chuck made the car Chuck has mastered the Art of Salesmanship. He understates and then exceeds the highest expectations. truly a dazzling experience. Chuck made the car buying experience one of our most pleasant. More