Germain Lexus of Naples

FIRST TIME GERMAIN BUYER Though I have owned several Lexus cars, I have never purchased from Germain before. I found them to be very welcoming, accommodating and going above Though I have owned several Lexus cars, I have never purchased from Germain before. I found them to be very welcoming, accommodating and going above and beyond to try to meet my needs in a car. It was found very quickly and ready to deliver in only a few days. More

Wonderful Customer Service My wife and I shopped wanted to get the best deal possible on a new car and we were willing to drive to dealerships outside of Naples to do so. Luckil My wife and I shopped wanted to get the best deal possible on a new car and we were willing to drive to dealerships outside of Naples to do so. Luckily, Greg was able to beat the best quote I received. The best part of our whole transaction was not just the price, but the customer service from beginning to end. Communication was quick and thorough and we probably had more questions than the average buyer. Greg and Chuck made the entire process smooth and I would not hesitate to purchase another car from this dealership. They went out of their way to find the exact color combination requested and the car was perfectly prepped for pickup. At no time did the process feel rushed or pressured. I would highly recommend this dealership. More

Purchasing A New RX 350 We just purchased a new RX 350 from Germain Lexus and could not be happier with the professionalism and friendliness with everyone we met during this We just purchased a new RX 350 from Germain Lexus and could not be happier with the professionalism and friendliness with everyone we met during this purchase. Wayne McLeod was/is our salesperson and he has been diligent throughout the entire process and has been thorough in his followup. More

Service Center Germain Lexus service center gives 1st class service. I have purchased 3 vehicles for this dealership and have had all of the service work done there Germain Lexus service center gives 1st class service. I have purchased 3 vehicles for this dealership and have had all of the service work done there. Shawn Chapman and his fellow workers have always exceeded expectations. My service experience with John McCloskey made me feel comfortable purchasing another Lexus recently. Sales people Jason Lauer, Wayne McLeod and Roger Roberts were a big help. More

Excellent! Everyone was very helpful, efficient, knowledgeable and very responsive. I will definitely go back for my next vehicle purchase. The overall experi Everyone was very helpful, efficient, knowledgeable and very responsive. I will definitely go back for my next vehicle purchase. The overall experience was very pleasant. More

Top Notch service department This is the 4th or 5th time Ive used the service department at Germain Lexus , Danny Rusnick has been my advisor each time and is top notch. I would h This is the 4th or 5th time Ive used the service department at Germain Lexus , Danny Rusnick has been my advisor each time and is top notch. I would highly recommend both Germain and Dan to a friend in need of service on their Lexus. More

Top Notch Experience From the minute I walked in the door, my experience was nothing but amazing. Michael Diaz did a wonderful job explaining everything I needed to know a From the minute I walked in the door, my experience was nothing but amazing. Michael Diaz did a wonderful job explaining everything I needed to know about the car. He was very thorough and made sure he took the time to make sure I understood everything. Mike Lawson helped me in the finance department, and did an amazing job as well. Mike is very knowledgeable as well and also took the time to make sure I was taken care of. Thank you so much for everything Michael and Mike has done to help me in this experience. More

TRUSTWORTHY There is only one place I trust to have my Lexus cars serviced and that is Germain Lexus. Dave McKinney is extremely professional and Germain is fort There is only one place I trust to have my Lexus cars serviced and that is Germain Lexus. Dave McKinney is extremely professional and Germain is fortunate to have such an outstanding employee. More

Great Experience Jason Lauer,our salesman. met us on arrival and made our purchase fun,efficient and rewarding. All others we met were gracious and professional. We lo Jason Lauer,our salesman. met us on arrival and made our purchase fun,efficient and rewarding. All others we met were gracious and professional. We love our new GS 350. I also want to thank Chad(did not get his last name) for his patient telephonic assistance in connecting the Lexus Homelink device to our garage door opener at our home. Thanks to all! More

Great service from Lu Gani at Germaine Lexus This is the second Lexus I have purchased with the help of Lu Gani. He makes the entire transaction so convenient. He promptly met me at our appoint This is the second Lexus I have purchased with the help of Lu Gani. He makes the entire transaction so convenient. He promptly met me at our appointment time. He delivered exactly what I asked for without wasting my time. He oversaw a smooth, efficient transaction and I was on my way in my beautiful new car. He went out of his way to collect my second key I had not brought to my appointment because it was most convenient for me. That's why I will be back. Great service! Thanks Lu More