
Germain Lexus of Naples
Naples, FL
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Excellent service by John McCloskey All good John was awesome did a bunch of work on my car kept all promises gave me a loaner and the car was great when I picked it up. He even found a All good John was awesome did a bunch of work on my car kept all promises gave me a loaner and the car was great when I picked it up. He even found a way to save me some money! Thx John and Germain Lexus! More
Friendly and efficient service Dave McKinney is always kind, professional and accommodating. Even though I drive an older model he always treats me like I just drove a brand new car Dave McKinney is always kind, professional and accommodating. Even though I drive an older model he always treats me like I just drove a brand new car off the lot. I also never feel gouged when leaving, as dealerships often have the reputation for. Employees in the service department like Dave are extremely important to both current and future business and I will certainly consider your dealership when looking to upgrade my car. Also the guy who worked on my car (I believe his name was Codey) was awesome. More
Great service I had a routine 120,000 miles maintenance on my 2005 Lexus. Dave McKinney was my advisor. We like our car and wish to keep it. Dave advised us on w I had a routine 120,000 miles maintenance on my 2005 Lexus. Dave McKinney was my advisor. We like our car and wish to keep it. Dave advised us on what needed to be done immediately and what we should expect to take care of in the next 20,000 miles. He was reassuring and realistic. We trust his honesty and value his appraisal of what to expect. This has been a great car, a great dealership and outstanding service advisor. More
Oil change service Great service, with a great price for full synthetic oil. I was shocked at how affordable the price was a mere 52 bucks with tax. The car was washed Great service, with a great price for full synthetic oil. I was shocked at how affordable the price was a mere 52 bucks with tax. The car was washed and detailed as well! More
Germaine lexus is awesome Sean kearney, Mike lawson were outstanding and made my purchase very easy. The were very knowledgable and helpful with the purchase. An all around gre Sean kearney, Mike lawson were outstanding and made my purchase very easy. The were very knowledgable and helpful with the purchase. An all around great experience. More
Battery replacement My car wouldn't start. Talked to Jill in your service department She was superb. She sent Luis who put in a new battery. He was prompt, quick, efficie My car wouldn't start. Talked to Jill in your service department She was superb. She sent Luis who put in a new battery. He was prompt, quick, efficient and polite. An outstanding experience. More
Unmatched Salesmanship Excellent service, especially from Mr Fred Webley,who is honest and straightforward, no gimmicks or sale pressure tactics. I have often told relatives Excellent service, especially from Mr Fred Webley,who is honest and straightforward, no gimmicks or sale pressure tactics. I have often told relatives and friends of Germain Lexus and Mr. Webley. More
Great Dealership !!! Sal my salesman, manager of Lexus, Shawn of Service, and Silvano were all great people. Staff explained everything about my new Lexus and helped setti Sal my salesman, manager of Lexus, Shawn of Service, and Silvano were all great people. Staff explained everything about my new Lexus and helped setting it up just for me. Excellent job. More
Smooth service appointment John Mccloskey provided smooth and timely service all. In and out promptly, just time enough to enjoy a Cappochino and read the paper. No problems. John Mccloskey provided smooth and timely service all. In and out promptly, just time enough to enjoy a Cappochino and read the paper. No problems. More
Lu Gani We had visited other dealers as we were anticipating buying a new car. When we went to Germain Lexus we wanted to look at their SUV's. We didn't reall We had visited other dealers as we were anticipating buying a new car. When we went to Germain Lexus we wanted to look at their SUV's. We didn't really intend to buy that day, but then we met Lu Gani. Lu showed us our available options. He introduced us to the Rx 350 and then proceeded to negotiate what we think was a great deal. Lu made us feel that he had our interests at heart. More