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Germain Lexus of Naples
Naples, FL
2,275 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,275 reviews
May 06, 2016
Excellent! Our salesman was Michael Diaz. We have worked with Michael on several occasions now. We found his attention to detail is amazing! He is always extrem Our salesman was Michael Diaz. We have worked with Michael on several occasions now. We found his attention to detail is amazing! He is always extremely courteous and professional. I can recommend Michael on the highest level of both service and integrity. Would definitely recommend Michael and Germaine Lexus to all my friends! Gary and Gail More
by McGinnis
Employees Worked With
Michael Diaz
May 05, 2016
Another great service Just a brief note to thank Beverly Coppola for her, once again, great service on April 29, 2016. She makes the maintenance process easy and always sp Just a brief note to thank Beverly Coppola for her, once again, great service on April 29, 2016. She makes the maintenance process easy and always spot-on with her estimated time, if not before. She’s knowledgeable, personable and just downright a bright light to be around. Please be sure to thank her for another pleasant experience. Two days later, my rear light bulb burned out and they took me as an unscheduled repair and had me in and out in less than 30 minutes. You'll be hard pressed to find service like that anywhere else. Thanks Beverly! More
by sparrow59
Employees Worked With
Beverly Coppola
May 04, 2016
Outstanding, fast experience I am a repeat customer at Germain Lexus of Naples - 11 cars purchased! This latest time was a real pleasure. Specially requested a car I wanted and g I am a repeat customer at Germain Lexus of Naples - 11 cars purchased! This latest time was a real pleasure. Specially requested a car I wanted and got it in two days. Came in to pick it up on a Saturday and was in and out in an hour. Everyone at the dealership was fantastic, especially my Sales Agent, Wayne McLeod and the Business Manager, Michael. I have had nothing but great experiences at this dealership and recommend it highly. More
by Carl3110
Employees Worked With
Wayne McLeod, Steve Duran, Michael Diaz
May 01, 2016
Top notch, professions and courteous Dave McKinney was my service rep at Germane Lexus and worked steadfastly to ensure I was kept in the loop throughout my service experience. He told wh Dave McKinney was my service rep at Germane Lexus and worked steadfastly to ensure I was kept in the loop throughout my service experience. He told what to expect, what was being done and why, and when I could expect the job to be completed. I truly believe Dave stayed on top of the work needed to get my car back to me in a timely manner. You would be hard pressed to find another service rep with his attention to detail and quality of service. When feeling with Dave and the rest of the Germane staff I know I am in good hands. More
by Leroy123
Employees Worked With
Wayne McLeod, Dave McKinney
April 30, 2016
Excellent Our experience at Lexus was very positive. We worked with Chad Nesselhauf who was very knowledgeable about the Lexus RX 350 that we purchased. During Our experience at Lexus was very positive. We worked with Chad Nesselhauf who was very knowledgeable about the Lexus RX 350 that we purchased. During our test drive, Chad was able to answer all of our questions which made our decision in buying the car easier. We also worked with Mike Lawson who made finalizing the purchase an easy process. They were both very helpful and respectful. More
by Chicago55
Employees Worked With
Mike Lawson, Chad Nesselhauf
April 30, 2016
Excellent Salesman , Michael Diaz , was very patient And considerate of my needs for a vehicle, was able to provide just what was right for me ,, very happy w Salesman , Michael Diaz , was very patient And considerate of my needs for a vehicle, was able to provide just what was right for me ,, very happy with my new GX 460 . Very good experience, More
by Sammyhands
Employees Worked With
Michael Diaz
April 29, 2016
Maintenance The experience was easyl Easy to get a preferred appoinment time. John McCloskey explained the requried needs as well as the requirement for the next The experience was easyl Easy to get a preferred appoinment time. John McCloskey explained the requried needs as well as the requirement for the next 60,000 service. In and out in a short time. More
by kerrnaples
Employees Worked With
John McCloskey
April 28, 2016
105K Service Beverly Coppola was extremely helpful and knowledgeable. The service done on my vehicle was completed sooner than I expected it to take. Overall my ex Beverly Coppola was extremely helpful and knowledgeable. The service done on my vehicle was completed sooner than I expected it to take. Overall my experience at the dealership was excellent. More
by lennyciaccio
Employees Worked With
Beverly Coppola
April 28, 2016
Superlative experience. Jason Lauer was knowledgeable and customer focused. He was excellent in getting the deal done. Roger Roberts was excellent and straightforward in Jason Lauer was knowledgeable and customer focused. He was excellent in getting the deal done. Roger Roberts was excellent and straightforward in explaining the financing. More
by Germain
Employees Worked With
Roger Roberts, Jason Lauer
April 27, 2016
Jason and Wayne were great Couldn't be happier. Everything went smoothly and both Jason and Wayne were very helpful.I'll be back because there are some things I can't figure out Couldn't be happier. Everything went smoothly and both Jason and Wayne were very helpful.I'll be back because there are some things I can't figure out. More
by cricket
Employees Worked With
Wayne McLeod, Jason Lauer
