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Germain Lexus of Naples
Naples, FL
2,276 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,276 reviews
March 26, 2016
Excellent Customer Service Dave McKinny We moved to Naples almost four years ago after I retired. During this time Three of our Lexus have been serviced with Dave's assistance. He is highly We moved to Naples almost four years ago after I retired. During this time Three of our Lexus have been serviced with Dave's assistance. He is highly knowledgeable and professional rather if I bring in a car for service or my wife. Our preference is to request Dave and if he is not available schedule an appointment when Dave is there. Great service representative. Jesse Hoskins More
by Jesse
Employees Worked With
Dave McKinney
March 25, 2016
solved my problem. Dan Rusinik took good care of me & kept me informed as the work was done. I appreciated his doing this and liked working with him. Dan Rusinik took good care of me & kept me informed as the work was done. I appreciated his doing this and liked working with him. More
by Camy
Employees Worked With
Danny Rusinik
March 25, 2016
First Class When we come to Naples for the winter, we are so thankful that there is great Lexus Dealership in Germain Lexus of Naples. We always have a maintenanc When we come to Naples for the winter, we are so thankful that there is great Lexus Dealership in Germain Lexus of Naples. We always have a maintenance appt. at this time of year. Sometimes, we need a repair for a minor problem encountered on our drive down to Florida. All of their employees are knowledgeable and helpful. Danny Rusinik has been always taken care of our needs for several years now. He's very attentive, courteous and professional. We recommend this dealership highly. More
by spartan
Employees Worked With
Danny Rusinik
March 25, 2016
Hassle Free I had a wonderful sales experience with both Joe Caso, sales manager, and Chuck Koenig my sales consultant at Germain Lexus. Both Joe and Chuck clear I had a wonderful sales experience with both Joe Caso, sales manager, and Chuck Koenig my sales consultant at Germain Lexus. Both Joe and Chuck clearly understood my desire to choose a quality, safe vehicle to lease that I would not be putting a lot of miles on and pointed me toward a vehicle with several of the latest tech features. And, they quickly provided very competitive pricing. I can not imagine a more hassle free experience. I highly recommend both of these gentleman. More
by Vince
Employees Worked With
Chuck Koenig, Joe Caso
March 24, 2016
Great Feelings Always feel comfortable in dealing with Germain Lexus and my service consultant Beverly Coppola. We are moving to Naples full time this year and will Always feel comfortable in dealing with Germain Lexus and my service consultant Beverly Coppola. We are moving to Naples full time this year and will make Germain my dealer of choice. More
by dick3875
Employees Worked With
Beverly Coppola
March 24, 2016
Exceptional Purchase Experience Buying a new car is not always a pleasant experience, but I found that was not the case with my recent purchase of a new RX-450h. Lu Gani helped to m Buying a new car is not always a pleasant experience, but I found that was not the case with my recent purchase of a new RX-450h. Lu Gani helped to make this purchase exceptional. I look forward to continued support from this dealer. More
by Swimmer
Employees Worked With
Lu Gani, Roger Roberts
March 24, 2016
terrific You run the dealership very professionally. The young man who checked me in was great. Beverly Coppola is the BEST with her personalty, knowledge and You run the dealership very professionally. The young man who checked me in was great. Beverly Coppola is the BEST with her personalty, knowledge and customer service and efficiency. More
by Janice
Employees Worked With
Beverly Coppola
March 24, 2016
Customer service John McClosky was extremely knowledgable and helpful in dealing with premature parts failure It is because of John that I would return to Germain tha John McClosky was extremely knowledgable and helpful in dealing with premature parts failure It is because of John that I would return to Germain thank you More
by epalank
Employees Worked With
John McCloskey
March 23, 2016
Great experience Once again I had a great experience with the service department at Germain Lexus of Naples. my service advisor Beverly Copola is always so friendly, Once again I had a great experience with the service department at Germain Lexus of Naples. my service advisor Beverly Copola is always so friendly, efficient and goes the extra mile. More
by carriebout1
Employees Worked With
Beverly Copola
March 23, 2016
Unscheduled help Discovered my driver side front tire had a nail in it. I called to speak to my normal service Cordinator who was not there. Allison Chatham stepped in Discovered my driver side front tire had a nail in it. I called to speak to my normal service Cordinator who was not there. Allison Chatham stepped in and got me in and had the tire taken care of and everything worked very well. More
by Laf1948
Employees Worked With
Alyson Chatham
