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Germain Lexus of Naples
Naples, FL
2,275 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,275 reviews
March 13, 2016
Service Once again my service person........Shawn Chapma was excellent in every way.......I will never go anywhere else........love the snacks and coffee they Once again my service person........Shawn Chapma was excellent in every way.......I will never go anywhere else........love the snacks and coffee they have also More
by Buckeyes
Employees Worked With
Shawn Chapman
March 12, 2016
Courteous, helpful and professional Very impressed with the dealership and the professional and helpfulness of the employees. Best new car experience we have ever had. I'm sure the ple Very impressed with the dealership and the professional and helpfulness of the employees. Best new car experience we have ever had. I'm sure the pleasant experience will even continue after the purchase. More
by Bob123
Employees Worked With
Wayne McLeod, Dave Camposano, Roger Roberts, Sal Pellicciotta
March 12, 2016
Thank you, Dan Rusinik! I brought my Lexus into Germain for extended warranty work. Service Adviser Dan Rusinik was as helpful as could be and it was greatly appreciated. I brought my Lexus into Germain for extended warranty work. Service Adviser Dan Rusinik was as helpful as could be and it was greatly appreciated. More
by sweetcaroline
Employees Worked With
Danny Rusinik
March 11, 2016
Timely service Dan Resinik was very professional in handling my service appointment. He explained everything without trying to over sell me. All in all it was very w Dan Resinik was very professional in handling my service appointment. He explained everything without trying to over sell me. All in all it was very well done and I am a satisfied client More
by BillyJ
Employees Worked With
Danny Rusinik
March 10, 2016
Alyson Chatham - Germaine Lexus Naples Alyson Chatham Is an outstanding representative of what Customer Service is all about. In a world of daily stress, it is neck to know someone (and the Alyson Chatham Is an outstanding representative of what Customer Service is all about. In a world of daily stress, it is neck to know someone (and the company they represent) truly care! Alyson and Lexus go the extra mile. PS - our SUV is a 2004 - you get the same service no matter what year your car is!!! More
by NJIvoryGirl
Employees Worked With
Alyson Chatham
March 10, 2016
Recall Notice I brought my car in for a dashboard replacement and Dave was very helpful. Since I will need four new door panels also, he explained that they are cu I brought my car in for a dashboard replacement and Dave was very helpful. Since I will need four new door panels also, he explained that they are currently in the manufacturing pipeline and I wil be contacted in May or June for those replacements. More
by rockon
Employees Worked With
Dave McKinney
March 08, 2016
Frank and Dave are the Best I cannot say enough about the quality job Frank did for me. I have bought three cars from him and I am totally satisfied. I have recommended him to se I cannot say enough about the quality job Frank did for me. I have bought three cars from him and I am totally satisfied. I have recommended him to several friends and they had the same experience. I also want to say thanks to the manager Dave for getting everything together. More
by Jeffz3711
Employees Worked With
Frank Smith in leasing, Frank Smith, Dave Camposano
March 06, 2016
Helpful friendly knowledgeable Carrie Lorenz was my service advisor and she did an excellent job of explaining and making me comfortable, and the work was done sooner than I thought Carrie Lorenz was my service advisor and she did an excellent job of explaining and making me comfortable, and the work was done sooner than I thought! Thanks to carrie Lorenz for excellent service! Joel Soorenko More
by jsoorenko
Employees Worked With
Carrie Lorenz
March 06, 2016
Michael Diaz This is the third car we have leased/purchased from Michael Diaz. He is professional, helpful and knowledgeable. We are privileged to be his customers This is the third car we have leased/purchased from Michael Diaz. He is professional, helpful and knowledgeable. We are privileged to be his customers and we can't imagine dealing with anyone else! Alice Keelty More
by Gaga
Employees Worked With
Michael Diaz
March 05, 2016
Amazing Service! Beverly Coppola could not have been more professional! She was first class in every way! Would highly recommend this dealership. They have customer se Beverly Coppola could not have been more professional! She was first class in every way! Would highly recommend this dealership. They have customer service DOWN! :) More
by Krndgn
Employees Worked With
Beverly Coppola
