Germain Lexus of Naples

Fantastic Customer Service We are on our 14th Lexus and were ready for a new one. The attention and interaction we received at the dealership was exemplary. Our sales person was We are on our 14th Lexus and were ready for a new one. The attention and interaction we received at the dealership was exemplary. Our sales person was Wayne McCloed and he did everything he could to earn our business. They secured the car we selected timely and without hesitation. Alyson Chatham is an off the charts fantastic service representative as well. The entire Germain team convinces you that you have chosen the right dealership to purchase your auto from. Congratulations and many thanks to all for a job well done!! More

Very happy Very professional and pleasant to deal with. Hanny Hanein and Joe Caso worked with us to satisfy our needs. My wife and I have already "spread the wor Very professional and pleasant to deal with. Hanny Hanein and Joe Caso worked with us to satisfy our needs. My wife and I have already "spread the word". More

Silvano Pellicciotta the very best Buying any car can be very stressful but Sal made iy a dream - Sal is very professional and pleasant to deal with. Sal and the LEXUS team of mangers Buying any car can be very stressful but Sal made iy a dream - Sal is very professional and pleasant to deal with. Sal and the LEXUS team of mangers worked with us to satisfy our needs. There maybe many sale people but I would work with Sal any day - Thank you so much - Love my New Lexus More

Always efficient with Dave McKinney Great explanations of what service is needed. Timely and friendly encounter. With Dave McKinney. Always trust his analysis of what service is requir Great explanations of what service is needed. Timely and friendly encounter. With Dave McKinney. Always trust his analysis of what service is required. Clean and friendly environment More

efficient, accurate and pleasant The service visit was prompt and efficient. Beverly Coppola was very pleasant and realized my time constraints, getting me finished , leaving with a c The service visit was prompt and efficient. Beverly Coppola was very pleasant and realized my time constraints, getting me finished , leaving with a clean car on time. More

pleasant, no pressure, wonderful sales rep, chuck koenig everyone at dealership is pleasant, professional, our salesman, chuck Koenig, has sold us four lexus cars. he has always made the experience so pleasa everyone at dealership is pleasant, professional, our salesman, chuck Koenig, has sold us four lexus cars. he has always made the experience so pleasant, wants his clients to be so pleased with their purchase and does it so professionally, always a pleasure to see him and you know he will give one hundred per cent to you, thankyou chuck a big thankyou to mike Lawson, for making all the paperwork so easy, he's always smiling, so pleasant More

Responsive, professional service We had a major service. Unasked we received a loaner car and were kept in touch as to how the service was proceeding. Costs came in under budge. We had a major service. Unasked we received a loaner car and were kept in touch as to how the service was proceeding. Costs came in under budge. More

A+ Concierge Service As always, Shawn Chapman provides A+ concierge service with a smile. He goes out of his way to make sure my visits to the dealership are quick, easy a As always, Shawn Chapman provides A+ concierge service with a smile. He goes out of his way to make sure my visits to the dealership are quick, easy and fair. Thank you Shawn!! More