Back

Germain Lexus of Naples

Naples, FL

4.9
2,416 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

Directions

By Type

Showing 2,416 reviews

September 15, 2016

New Lease Michael Diaz whisked us though the process with great ease and professionalism. We got a great deal which matched our expectations- We can't praise Mi More

by proftc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Roberts, Michael Diaz
Sep 15, 2016 -

Germain Lexus of Naples responded

Michael is truly a professional at what he does and he enjoys providing the most truly outstanding experience to our guests. We thank you for sharing your thoughts and know you will enjoy your new Lexus. Best Regards, Zach Germain General Manager

Sep 16, 2016 -

Germain Lexus of Naples responded

Thank you for the 5 star review! We are happy to hear that Michael Diaz was able to meet your expectations, and get you into the car that you wanted. We look forward to helping you with your automotive needs in the future. Enjoy your new car! Regards, Germain Lexus

September 09, 2016

FIRST TIME GERMAIN BUYER Though I have owned several Lexus cars, I have never purchased from Germain before. I found them to be very welcoming, accommodating and going above More

by Miss New buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanny Hanein, Germain Lexus Sales Department
Sep 12, 2016 -

Germain Lexus of Naples responded

Congratulations on your new Lexus and thank you for your loyalty to the brand. Here at Germain Lexus of Naples, we are honored that you allowed us the opportunity to earn your business and hope to build a long and lasting relationship. Welcome to the Germain family of dealerships and we look forward to continuing to provide you with truly outstanding service throughout your ownership. Best Regards, Zach Germain General Manager

September 08, 2016

Wonderful Customer Service My wife and I shopped wanted to get the best deal possible on a new car and we were willing to drive to dealerships outside of Naples to do so. Luckil More

by Jon W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Koenig, Greg Libutti, Trish Cano
Sep 08, 2016 -

Germain Lexus of Naples responded

Providing a quality, relaxed car buying experience is what we are all about here at Germain Lexus of Naples. Thank you for sharing your story and the kind words about Greg. We know you will not be disappointed you decided to stay in Naples for your new Lexus. Best Regards, Zach Germain General Manager

September 07, 2016

Service Center Germain Lexus service center gives 1st class service. I have purchased 3 vehicles for this dealership and have had all of the service work done there More

by John H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McLeod, John McCloskey, Shawn Chapman, Roger Roberts, Jason Lauer
Sep 08, 2016 -

Germain Lexus of Naples responded

We thank you for your continued business and loyalty not only to Lexus but to Germain as well. Your continued support of our staff and dealership is truly appreciated as well as the kind words you have shared. Best Regards, Zach Germain General Manager

September 07, 2016

Purchasing A New RX 350 We just purchased a new RX 350 from Germain Lexus and could not be happier with the professionalism and friendliness with everyone we met during this More

by Jackie Rossi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McLeod, Trish Cano, Roger Roberts, Giovanni Blasi
Sep 08, 2016 -

Germain Lexus of Naples responded

Congratulations on your new RX 350, we know you will enjoy the comfort and ride of your new Lexus. We truly appreciate the kind words you shared about your experience with Wayne and look forward to continuing to provide you with quality service for years to come. Best Regards, Zach Germain General Manager

September 06, 2016

Excellent! Everyone was very helpful, efficient, knowledgeable and very responsive. I will definitely go back for my next vehicle purchase. The overall experi More

by melvisser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hussman, Trish Cano, Tom Dennis, Zach Germain
Sep 08, 2016 -

Germain Lexus of Naples responded

We are so happy that you enjoyed your car buying experience with us and look forward to being able to assist you in the future. Best Regards, Zach Germain General Manager

September 04, 2016

Top Notch service department This is the 4th or 5th time Ive used the service department at Germain Lexus , Danny Rusnick has been my advisor each time and is top notch. I would h More

by Joe Turchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Sep 08, 2016 -

Germain Lexus of Naples responded

We thank you for your recommendation and for taking time to leave us this great feedback. Best Regards, Zach Germain General Manager

September 03, 2016

Top Notch Experience From the minute I walked in the door, my experience was nothing but amazing. Michael Diaz did a wonderful job explaining everything I needed to know a More

by Jason Stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lawson, Michael Diaz
Sep 08, 2016 -

Germain Lexus of Naples responded

Thank you for sharing your experience with Michael and Mike. They are both dedicated to providing our guests a truly outstanding experience and we all look forward to working with you again in the future. Enjoy the road. Best Regards, Zach Germain General Manager

September 03, 2016

TRUSTWORTHY There is only one place I trust to have my Lexus cars serviced and that is Germain Lexus. Dave McKinney is extremely professional and Germain is fort More

by lexi1903
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
Sep 08, 2016 -

Germain Lexus of Naples responded

Thank you for the trust you have in our dealership and for the kind words, you shared about Dave. We are fortunate to have him on our team. Best Regards, Zach Germain General Manager

September 01, 2016

Great service from Lu Gani at Germaine Lexus This is the second Lexus I have purchased with the help of Lu Gani. He makes the entire transaction so convenient. He promptly met me at our appoint More

by LexusIS200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lilly, Mike Lawson, Lu Gani
Sep 07, 2016 -

Germain Lexus of Naples responded

We appreciate your continued business and kind words. Our team will work hard to provide an outstanding experience even after the sell. When you are ready for your third Lexus, Lu will be more than happy to assist. Best Regards, Zach Germain General Manager

...
151
...