Germain Lexus of Naples

Mr Koenig was a great help with my lexus purchase This was my 5th lexus Rx I got from Germain and Chuck Koenig was outstanding as my sales agent for the last 3 RXs We waited for the 2016 to arrive and This was my 5th lexus Rx I got from Germain and Chuck Koenig was outstanding as my sales agent for the last 3 RXs We waited for the 2016 to arrive and Chuck was excellent in getting my wife the exact car she wanted. The experience was Flawless and efficient. He was easy to work with which is why we return to Germain and Chuck. He is a great asset to the dealership. John cicon More

10,000 mile service Excellent service. My car was efficiently serviced and Alyson Chatham kept me informed about the procedure and time involved. Alyson is both a highl Excellent service. My car was efficiently serviced and Alyson Chatham kept me informed about the procedure and time involved. Alyson is both a highly professional and delightful person . More

Thank you Carrie Lorenz My battery had died so I was told to drive straight to Lexus once I got the car started. As always I needed beginning of season service as well as a c My battery had died so I was told to drive straight to Lexus once I got the car started. As always I needed beginning of season service as well as a couple of other issues to be dealt with. Carrie had it all done on the spot so I didn't have to come back. Outstanding service as always. Thank you. More

Very happy with my experience at the lexas dealership.. Carrie Lorenz could not have more pleasant to me on my visit. She spoke to me when I arrived and assured me that my vehicle would be well taken care o Carrie Lorenz could not have more pleasant to me on my visit. She spoke to me when I arrived and assured me that my vehicle would be well taken care of and would be ready in about an hour. Right on time and then Carrie explained what was done, oil change, tires rotate and car washed. She thanked me for being a valued customer. I am the one shoud say thanks. Bob S. More

Excellent Service Visit Again - Thanks to Alyson Chatham We have three different Lexus autos and I wouldn't even think of going in for service before calling Alyson Chstham. She is wonderful to work with, fr We have three different Lexus autos and I wouldn't even think of going in for service before calling Alyson Chstham. She is wonderful to work with, friendly, hard working, and always gets the job done right the first time. Thanks Alyson, you are terrific! More

Excellent Sales negotiation, sales completion, and delivery of vehicle were professional and without any major surprises. I found this dealership to be more cus Sales negotiation, sales completion, and delivery of vehicle were professional and without any major surprises. I found this dealership to be more customer friendly than the one I dealt with in Ohio on my last purchase several months ago More

Outstanding Our Sales Consultant, Lu Gani, was extremely professional and most helpful! We had an outstanding and productive experience. Would highly recommend Our Sales Consultant, Lu Gani, was extremely professional and most helpful! We had an outstanding and productive experience. Would highly recommend Mr. Gani to friends and family. More

Painless Dave McKinney does a great job. He is very thorough and just a first class guy. Wouldn't want to use anyone else. Rob R. Dave McKinney does a great job. He is very thorough and just a first class guy. Wouldn't want to use anyone else. Rob R. More

Courteous, professional, and fair After a cordial introduction from the dealership sales manager, our sales person Sal ( Silvano Pellicciotta ) was an excellent listener unafraid to sh After a cordial introduction from the dealership sales manager, our sales person Sal ( Silvano Pellicciotta ) was an excellent listener unafraid to share knowledgable opinion as to what might best meet our quite specific needs. He knows this business better than anyone, and he can credibly advocate simultaneously for his client and his dealership. My wife and I genuinely felt that he and all his colleagues were invested in our having the most productive car purchase experience. We are confident that that supportive and professional approach will continue as we get our car serviced at the Dealership. More

Beverly Coppola was great! I brought my 2011 350 RX in for the 30,000 mile service. It's a big one, and although I was prepared for a hefty fee, my car had a few problems (the I brought my 2011 350 RX in for the 30,000 mile service. It's a big one, and although I was prepared for a hefty fee, my car had a few problems (the first for this car) and my bill was considerably more. Beverly was so sympathetic. I really appreciated her caring attitude. One so seldom comes in contact with this anymore. It was a pleasure getting my wonderful car back and dealing with Beverly. Janis Quinn More