Germain Lexus of Naples

Preps ex auto purchase We purchased a pre owned vehicle. Chad Nesselhauf was excellent in explaining the differences between the models and differences within those models. We purchased a pre owned vehicle. Chad Nesselhauf was excellent in explaining the differences between the models and differences within those models. He is very knowledgeable. The process for purchase and financing couldn't be any easier. Customer service seems priority at Germain Lexus! More

#1 in Service Dave McKinney, "Just the BEST"-great listening skills. Our point man at Germain. He makes it impossible to even think about going some place else. Dave McKinney, "Just the BEST"-great listening skills. Our point man at Germain. He makes it impossible to even think about going some place else. Ray & Sharon Kennedy More

Exceptional Service by Dave McKinney We received as always excellent customer service by Dave McKinney. Dave is very knowledgeable and went above and beyond to us and other customers. We received as always excellent customer service by Dave McKinney. Dave is very knowledgeable and went above and beyond to us and other customers. Dave is by far the greatest asset to the Lexus dealership in Naples, Florida. More

Best service department experiences in over 40 years of auto I have dealt with Dave McKinney for the 6 years since we moved to the area. Whether the visit is for scheduled or unexpected service I always feel Da I have dealt with Dave McKinney for the 6 years since we moved to the area. Whether the visit is for scheduled or unexpected service I always feel Dave goes out of his way to take care of us & our vehicle. This recent scheduled service visit included an unanticipated recall notice which involved some extra admin for the department, & they did a great job. Thanks you to all involved! More

Service Rep Experience Allyson Chatham proved to be an extremely knowledgeable service Rep. Her personality complimented the overall experience of having our car serviced f Allyson Chatham proved to be an extremely knowledgeable service Rep. Her personality complimented the overall experience of having our car serviced for the 30,000 mile check up. As part-time residents of Naples Fla., We feel very satisfied and look forward to future visits to Germaine Lexus. John Mitchell More

Great Service Dan Rusinik took excellent care of me in servicing my car. Made me feel at home. Extremely helpful. He recommended an accessory product and made sure Dan Rusinik took excellent care of me in servicing my car. Made me feel at home. Extremely helpful. He recommended an accessory product and made sure it was properly installed. More

Fast and easy The service was on time and I was informed about exactly how long it would take. My car was washed and spotless when it was returned to me. The service was on time and I was informed about exactly how long it would take. My car was washed and spotless when it was returned to me. More

Excellent Experience Dan Rusinik is a very courteous and efficient service rep. The finished product left nothing to be desired, and Dan delivered my car within the time f Dan Rusinik is a very courteous and efficient service rep. The finished product left nothing to be desired, and Dan delivered my car within the time frame he told me it would take. The overall experience was very satisfying. One suggestion. Turn off the sound on the large screen tv in the lounge and put on closed captions. James Riddle More

Friendly and Fantastic Service After searching for a new vehicle for several months, i was very fortunate to stop by the Germain Lexus dealership. My needs were complicated by a neg After searching for a new vehicle for several months, i was very fortunate to stop by the Germain Lexus dealership. My needs were complicated by a negative equity trade. My salesman Lu Gani along with the support of sales managers Trish Cano, and Joe Caso collectively provided a solution that enabled me to drive of with a new RX 350. We love the car! The team work and professionalism of the sales personnel at Germain Lexus was unparalleled in comparison to the other dealerships I visited. I highly recommend this dealer for any purchase or lease you may be considering. Ed Barr More

Excellent Sales Experience Jason Lauer did a great job in selling us a new NX 200T and represented Germain Dealership well! Others- Steve (Sales), Mike (Business) and Giavan Jason Lauer did a great job in selling us a new NX 200T and represented Germain Dealership well! Others- Steve (Sales), Mike (Business) and Giavani (Service) also part of the team that made us gave a super experience! More