Germain Lexus of Naples

Great atmosphere After searching all day for a car and dealing with rude sales people and management from Toyota, This dealership was a breath of fresh air. They were After searching all day for a car and dealing with rude sales people and management from Toyota, This dealership was a breath of fresh air. They were friendly and were willing to work with us to buy a car that fit our needs. More

Dave McKinney is the best! I always request Dave for my service needs. He goes above and beyond to make sure everything is right with my vehicle. He keeps me informed so I hav I always request Dave for my service needs. He goes above and beyond to make sure everything is right with my vehicle. He keeps me informed so I have no hidden surprises when my vehicle is finished and ready to pick up. I have purchased three vehicles from Germain and have been pleased with all of them but Dave is the reason we continue to keep coming back! More

Service at its best We have been using Germain Lexus since 2001. We would not go anywhere else, even though our vehicle is now almost 15 years old. Beverly Coppola is a g We have been using Germain Lexus since 2001. We would not go anywhere else, even though our vehicle is now almost 15 years old. Beverly Coppola is a great person to deal with. More

First service with new Lexus Super fantastic service center at Germain Lexus. Paul Green helped me understand the service process on my first Lexus. The most pleasant and professi Super fantastic service center at Germain Lexus. Paul Green helped me understand the service process on my first Lexus. The most pleasant and professional service I have ever received from a car manufacturer More

Mr Koenig was a great help with my lexus purchase This was my 5th lexus Rx I got from Germain and Chuck Koenig was outstanding as my sales agent for the last 3 RXs We waited for the 2016 to arrive and This was my 5th lexus Rx I got from Germain and Chuck Koenig was outstanding as my sales agent for the last 3 RXs We waited for the 2016 to arrive and Chuck was excellent in getting my wife the exact car she wanted. The experience was Flawless and efficient. He was easy to work with which is why we return to Germain and Chuck. He is a great asset to the dealership. John cicon More

10,000 mile service Excellent service. My car was efficiently serviced and Alyson Chatham kept me informed about the procedure and time involved. Alyson is both a highl Excellent service. My car was efficiently serviced and Alyson Chatham kept me informed about the procedure and time involved. Alyson is both a highly professional and delightful person . More

Excellent Service Visit Again - Thanks to Alyson Chatham We have three different Lexus autos and I wouldn't even think of going in for service before calling Alyson Chstham. She is wonderful to work with, fr We have three different Lexus autos and I wouldn't even think of going in for service before calling Alyson Chstham. She is wonderful to work with, friendly, hard working, and always gets the job done right the first time. Thanks Alyson, you are terrific! More

Thank you Carrie Lorenz My battery had died so I was told to drive straight to Lexus once I got the car started. As always I needed beginning of season service as well as a c My battery had died so I was told to drive straight to Lexus once I got the car started. As always I needed beginning of season service as well as a couple of other issues to be dealt with. Carrie had it all done on the spot so I didn't have to come back. Outstanding service as always. Thank you. More

Very happy with my experience at the lexas dealership.. Carrie Lorenz could not have more pleasant to me on my visit. She spoke to me when I arrived and assured me that my vehicle would be well taken care o Carrie Lorenz could not have more pleasant to me on my visit. She spoke to me when I arrived and assured me that my vehicle would be well taken care of and would be ready in about an hour. Right on time and then Carrie explained what was done, oil change, tires rotate and car washed. She thanked me for being a valued customer. I am the one shoud say thanks. Bob S. More

Excellent Sales negotiation, sales completion, and delivery of vehicle were professional and without any major surprises. I found this dealership to be more cus Sales negotiation, sales completion, and delivery of vehicle were professional and without any major surprises. I found this dealership to be more customer friendly than the one I dealt with in Ohio on my last purchase several months ago More