
Germain Lexus of Naples
Naples, FL
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Fast and easy The service was on time and I was informed about exactly how long it would take. My car was washed and spotless when it was returned to me. The service was on time and I was informed about exactly how long it would take. My car was washed and spotless when it was returned to me. More
Excellent Experience Dan Rusinik is a very courteous and efficient service rep. The finished product left nothing to be desired, and Dan delivered my car within the time f Dan Rusinik is a very courteous and efficient service rep. The finished product left nothing to be desired, and Dan delivered my car within the time frame he told me it would take. The overall experience was very satisfying. One suggestion. Turn off the sound on the large screen tv in the lounge and put on closed captions. James Riddle More
Friendly and Fantastic Service After searching for a new vehicle for several months, i was very fortunate to stop by the Germain Lexus dealership. My needs were complicated by a neg After searching for a new vehicle for several months, i was very fortunate to stop by the Germain Lexus dealership. My needs were complicated by a negative equity trade. My salesman Lu Gani along with the support of sales managers Trish Cano, and Joe Caso collectively provided a solution that enabled me to drive of with a new RX 350. We love the car! The team work and professionalism of the sales personnel at Germain Lexus was unparalleled in comparison to the other dealerships I visited. I highly recommend this dealer for any purchase or lease you may be considering. Ed Barr More
Excellent Sales Experience Jason Lauer did a great job in selling us a new NX 200T and represented Germain Dealership well! Others- Steve (Sales), Mike (Business) and Giavan Jason Lauer did a great job in selling us a new NX 200T and represented Germain Dealership well! Others- Steve (Sales), Mike (Business) and Giavani (Service) also part of the team that made us gave a super experience! More
My LS430 My car was in for the 90,000 mile service call and rear brakes. Great Service -Beverly Coppola is knowledgeable, personable and of great help. My car was in for the 90,000 mile service call and rear brakes. Great Service -Beverly Coppola is knowledgeable, personable and of great help. More
Great attitude! Greg was very knowledgeable about the car and very effective in getting the job done. I enjoyed working with him. I enjoy going to Germain Lexus. Greg was very knowledgeable about the car and very effective in getting the job done. I enjoyed working with him. I enjoy going to Germain Lexus. More
Efficient As always all the staff are polite, friendly and efficient. Alyson Chatham was attentive and smiling and took control of the service procedure. No pre As always all the staff are polite, friendly and efficient. Alyson Chatham was attentive and smiling and took control of the service procedure. No pressure exerted. More
Efficient & Courteous This was a great experience. Dan Rusinik was very professional, explained what was going to be done and then re-capped all that was done. Service wa This was a great experience. Dan Rusinik was very professional, explained what was going to be done and then re-capped all that was done. Service was very timely. More
Great Service Dave McKinney is efficient and professional. He is great to work with and has taken care of every service issue we have requested. We trust his advi Dave McKinney is efficient and professional. He is great to work with and has taken care of every service issue we have requested. We trust his advice. More
Water pump replacement and fuel part recall and 50K service Dave Mckinney gave me the great service he always does, making it as easy and convenient as possible. Very informative. Gave me my alternatives to Dave Mckinney gave me the great service he always does, making it as easy and convenient as possible. Very informative. Gave me my alternatives to include loner car. More