Germain Lexus of Naples

Happy in my 2016 GX460 I got a great price on the vehicle I wanted. Brett was my salesman and he was knowledgable and Helped me get in the vehicle I wanted. The Manager s I got a great price on the vehicle I wanted. Brett was my salesman and he was knowledgable and Helped me get in the vehicle I wanted. The Manager sat down with me too and was great. I did not hear NO's Or can'ts like I heard at another Lexus dealer. I have owned a GX 470 for 11 years and knew what I wanted and didn't want. They got me what I wanted. The finance manager and Brett stayed late on a Friday to get it done which I appreciated. Great Job! Duane More

Excellent customer service Hanny Hanein was my sales person. Very nice and professional. Attentive and knowledgeable. Didn't feel like a high pressures sale. Very pleasant exper Hanny Hanein was my sales person. Very nice and professional. Attentive and knowledgeable. Didn't feel like a high pressures sale. Very pleasant experience overall More

Exceptional service Sean Chapman goes the x-tra mile in providing exceptional service. Always a pleasure to do business at Germain Lexus of Naples. Great job! Team Germai Sean Chapman goes the x-tra mile in providing exceptional service. Always a pleasure to do business at Germain Lexus of Naples. Great job! Team Germain. More

Service Excellence Brought my Lexus in for service for the 3rd year and was treated by a professional staff from drop off to pick up. John Mccloskey, my service rep, was Brought my Lexus in for service for the 3rd year and was treated by a professional staff from drop off to pick up. John Mccloskey, my service rep, was especially helpful explaining the specifics of the service, the cost, and the areas to keep an eye on in the future. Being a NJ snow bird and having had service on my Lexus cars for over 20 years in NJ, I am very impressed with John and the entire Germain Lexus crew. More

Excellence As always, a splendid experience. Competent, efficient service. I even drove out of the showroom with a huge red bow on top of my 350! I think thi As always, a splendid experience. Competent, efficient service. I even drove out of the showroom with a huge red bow on top of my 350! I think this is my 4th or 5 th Lexus product. More

Efficiency Working with Fred Webley was easy and efficient. We enjoyed the process of the purchase and Fred has continued to reach out to help with setting the r Working with Fred Webley was easy and efficient. We enjoyed the process of the purchase and Fred has continued to reach out to help with setting the radio and understanding the other settings. More

Service visit Alyson Chatham always makes a service visit into a much more pleasurable experience. Her professionalism, knowledge, and concern makes these visits so Alyson Chatham always makes a service visit into a much more pleasurable experience. Her professionalism, knowledge, and concern makes these visits so much easier. Many thanks. More

Great Service Dave McKinney has always been extremely helpful when I bring my car in to be serviced. I thank him for his professionalism, very little wait time, he Dave McKinney has always been extremely helpful when I bring my car in to be serviced. I thank him for his professionalism, very little wait time, he knows what needs to be done and guides me for the next service. I never feel pushed to service something that can wait till the next time. He is an asset to the company. Thank you Dave, Patty Myers More

Very prompt and very cordial service. Our check engine light came on so we drove straight to the dealership. Dave saw to it that the analysis was done and the repair completed in about an Our check engine light came on so we drove straight to the dealership. Dave saw to it that the analysis was done and the repair completed in about an hour. More

Very personal and knowledgable I met with Alyson Chatham regarding my 10K mile checkup. Right from the first hello she made me feel so comfortable about the service being done, and I met with Alyson Chatham regarding my 10K mile checkup. Right from the first hello she made me feel so comfortable about the service being done, and the estimated time to finish. I must say she was right on the mark with the time. Excellent Job Alyson. I also had an issue regarding a few stains on my seats, and she made sure everything was taken care of to my satisfaction. I give you an A+. More