
Germain Lexus of Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 2,278 reviews
Very prompt and very cordial service. Our check engine light came on so we drove straight to the dealership. Dave saw to it that the analysis was done and the repair completed in about an Our check engine light came on so we drove straight to the dealership. Dave saw to it that the analysis was done and the repair completed in about an hour. More
Very personal and knowledgable I met with Alyson Chatham regarding my 10K mile checkup. Right from the first hello she made me feel so comfortable about the service being done, and I met with Alyson Chatham regarding my 10K mile checkup. Right from the first hello she made me feel so comfortable about the service being done, and the estimated time to finish. I must say she was right on the mark with the time. Excellent Job Alyson. I also had an issue regarding a few stains on my seats, and she made sure everything was taken care of to my satisfaction. I give you an A+. More
Easiest car purchase ever! I recently purchased a newer Lexus trading in my 2008 which I purchased at Germain also. I have always been pleased with the way I am always treated I recently purchased a newer Lexus trading in my 2008 which I purchased at Germain also. I have always been pleased with the way I am always treated by folks at this dealership, especially Beverly Coppola, Service, and Sal Pellicciotta who assisted me with my recent purchase. He was quick to summarize my needs and helped me get the new car I wanted. More
Best lease experience ever! Everyone was very friendly and helpful. Our process proceeded efficiently and was a pleasure. This was our first experience with Germain Lexus havin Everyone was very friendly and helpful. Our process proceeded efficiently and was a pleasure. This was our first experience with Germain Lexus having moved to Naples last year. Today we met a fellow "GL" and compared notes. They too were pleased! More
We love Lexus! Everton Webley was excellent. We have owned at least 6 Lexus and our son and his family have owned at least 4 Lexus. We are obviously pleased. We Everton Webley was excellent. We have owned at least 6 Lexus and our son and his family have owned at least 4 Lexus. We are obviously pleased. We'll be back. Dr. James and Connie Horner More
The best service I received outstanding service from John Mcclosky the service manager. He is friendly and goes beyond normal actions to help and assist. He is th I received outstanding service from John Mcclosky the service manager. He is friendly and goes beyond normal actions to help and assist. He is the best. He is always there to do what he can to make your time enjoyable while waiiting for your car during the service call. Richard G. Palombo More
Needed Help! I took my vehicle out of storage and found that mice had infested the ventilation system and chewed wiring. Dave McKinney was very helpful in getting I took my vehicle out of storage and found that mice had infested the ventilation system and chewed wiring. Dave McKinney was very helpful in getting me service and keeping me informed of developments as the technicians found problems. Thanks to all the staff at Germain for a very pleasant end to a stinky situation! More
New Car Experience 5stars to Germain lexus and Wayne McLeod. Wayne went the extra mile and ensured I even had the tires i wanted put onto the ar. Kathy Meaney 5stars to Germain lexus and Wayne McLeod. Wayne went the extra mile and ensured I even had the tires i wanted put onto the ar. Kathy Meaney More
Excellent customer service Danny Ruskin is a total professional and a very helpful young man. He is friendly, goes out of his way to make sure I understood all the service that Danny Ruskin is a total professional and a very helpful young man. He is friendly, goes out of his way to make sure I understood all the service that was going to be done to my car. Everyone at Germain has always been wonderful. From my first experience with sales and Greg Libutti, who is just a fantastic sales person. I have always been made to feel special. Thank you everyone at germain More
Germain LEXUS Experience Sales personnel were attentive, but not pushy. Follow-up calls showed attention without being obnoxious. All involved were unabashedly happy to sell Sales personnel were attentive, but not pushy. Follow-up calls showed attention without being obnoxious. All involved were unabashedly happy to sell Lexus'. Chad Nesselhauf was especially helpful and professional. More