Germain Lexus of Naples

Service appointments are easy to make and employees at this dealership are very nice. Richard Brown has been my Service Consultant when I’ve brought my car in and he has always been so kind and helpful wi this dealership are very nice. Richard Brown has been my Service Consultant when I’ve brought my car in and he has always been so kind and helpful with any questions I have. My experience has always been great. More

Germain Lexus of Naples is what I want from a dealership. The staff is super friendly and knowledgeable. Scott Fielding is my Service Advisor - he is phenomenal! The staff is super friendly and knowledgeable. Scott Fielding is my Service Advisor - he is phenomenal! More

Danny Rusnick was great. Helpful,knowledgeable,personable,&fun.My service was excellent cuddos to the tech.Very pleased! Helpful,knowledgeable,personable,&fun.My service was excellent cuddos to the tech.Very pleased! More

As always, Jackson Kirby was great. He is always professional, polite and a pleasure to work with. He is always professional, polite and a pleasure to work with. More

Attentive sales and service personnel. Well stocked comfortable lounge . Good follow-up following service Michael Gooley our service liaison was very conscientious. Well stocked comfortable lounge . Good follow-up following service Michael Gooley our service liaison was very conscientious. More

My service advisor is Scott Joiner. I have had a few unexpected trips out of town, and Scott makes sure my car is given quality care when I need it ready for a trip. He is an asset to I have had a few unexpected trips out of town, and Scott makes sure my car is given quality care when I need it ready for a trip. He is an asset to Naples Lexus as he is knowledgeable, professional and dependable. Good service on one’s vehicle is the path to brand loyalty. More

My service advisor Alexaner DePew was very profssional and explained everything. I highly recommend him and felt very comfortable knowing I was in good hands.Thr lounge area is very relaxing and everyone and explained everything. I highly recommend him and felt very comfortable knowing I was in good hands.Thr lounge area is very relaxing and everyone is very friendly Great customer service from my service advisor Alexaner DePew. Explained everything and I was very comfortable knowing I was in good hands. More

EXTREMELY PROFESSIONAL . . Very qualified in his delivery of what was going to be performed and my requests . Hope to have him available on my next visit . Very qualified in his delivery of what was going to be performed and my requests . Hope to have him available on my next visit More

Our salesman Ryan Eickelmann was excellent and deserves a superior rating. He inquired about our wants and needs and helped us find it. He was very customer service focused and should train others. superior rating. He inquired about our wants and needs and helped us find it. He was very customer service focused and should train others. More

Dealer committed to a time for my vehilce to be completed and beat the time. Lobby was good place to hang out while vehicle was being serviced. and beat the time. Lobby was good place to hang out while vehicle was being serviced. More