Germain Lexus of Naples
Naples, FL
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Great experience with prompt service. Good experience from the moment you enter the dealership. Dawn Slanec was helpful and able to be extremely competent in the process. This is my th Good experience from the moment you enter the dealership. Dawn Slanec was helpful and able to be extremely competent in the process. This is my third Lexus serviced by this group. Never a problem. More
praise for Nathan Gosline Nathan Gosline handled my service request with a professional attitude. Appreciated his help and getting me in and out in record time.Will look forwa Nathan Gosline handled my service request with a professional attitude. Appreciated his help and getting me in and out in record time.Will look forward to working with him again. E. White More
purchase of Lexus RX350 Our sales associate, Michael Diaz, was wonderful: highly knowledgeable, patient (as opposed to pushy), careful to ensure that the vehicle we ordered w Our sales associate, Michael Diaz, was wonderful: highly knowledgeable, patient (as opposed to pushy), careful to ensure that the vehicle we ordered was exactly what we wanted, More
Great service Beverly Cappola my service adviser did a great job in expediting my warrant follow up in addition to getting the work completed in a timely fashion. Beverly Cappola my service adviser did a great job in expediting my warrant follow up in addition to getting the work completed in a timely fashion. More
happy Lexus owner All of the employees at Germain Lexus are happy helpful people and Carrie Rickard is one of them too. She was a pleasure to deal with. All of the employees at Germain Lexus are happy helpful people and Carrie Rickard is one of them too. She was a pleasure to deal with. More
Love the dealership I am totally impressed with this dealership. . The best part is when I need service all I have to do is call Beverly Coppola, she is amazing. She i I am totally impressed with this dealership. . The best part is when I need service all I have to do is call Beverly Coppola, she is amazing. She is so knowledgeable, friendly and she always addresses my concerns and keeps me informed. she is truly an asset for Germain . The showroom is so comfortable and they have wonderful refreshments available. When it comes time to upgrade, I know where I will look. Couldn't be happier. Victor B More
Best experiencce ever! My wife and I have purchased many many vehicles in nearly 47 years of marriage. Most experiences have been stressful and unpleasant. Not so with our e My wife and I have purchased many many vehicles in nearly 47 years of marriage. Most experiences have been stressful and unpleasant. Not so with our experience at Germain Lexus. We were greeted by Chad Nesselhauf who listened to what we were considering. Chad's product knowledge was remarkable as he explained each vehicle we mentioned. When we narrowed our search and asked to test drive a vehicle Chad once again showed his tremendous knowledge of the vehicle as we drove. Chad made our test drive extremely comfortable as he demonstrated and explained the capabilities of the Nx200t. In less than two hours we saw, listened, drove, and purchased our Nx200t. This has been the single most remarkably pleasant auto purchasing experience of our married life. We drove away in our new Nx200t happy, excited, and so grateful for the wonderful treatment we received from Chad Nesselhauf and Roger Roberts. We have found our niche at Germain Lexus. More
Service Dave McKinney provided prompt & thorough service. He helps make the buying decision all the more worthwhile. He is the kind of person that makes the Dave McKinney provided prompt & thorough service. He helps make the buying decision all the more worthwhile. He is the kind of person that makes the dealership what it is all about... Excellent!!! More
new car purchase Silvano Pellicciotta was our salesperson. He was friendly and answered our many questions. We ordered the car NX200t with the specs we wanted. The Silvano Pellicciotta was our salesperson. He was friendly and answered our many questions. We ordered the car NX200t with the specs we wanted. The car arrived as scheduled. Sal spent hours with us going over the new car and its features. We would recommend Sal and Germain Lexus for even the most demanding customer.. More
Excellent service from Dave Mckinney Dave McKinney have been my service adviser for my 2013 rx and this recent visit again was a pleasure. The work was done on time and I was given progre Dave McKinney have been my service adviser for my 2013 rx and this recent visit again was a pleasure. The work was done on time and I was given progress reports and accurate description of the work. I look forward to getting my next car from Germain and continuing with Dave Mckinney. john Cicon More












