Germain Lexus of Naples

VERY PLEASED A first-rate experience all the way Greg Libutti did a super, and low key, job Could not be happier with the entire experience, including the pr A first-rate experience all the way Greg Libutti did a super, and low key, job Could not be happier with the entire experience, including the price of the lease. More

Purchase of new Lexus RX350 the whole exerience was excellent and I would definitely recommend this dealership and Chuck Koenig who was our sales person. The time and attention p the whole exerience was excellent and I would definitely recommend this dealership and Chuck Koenig who was our sales person. The time and attention paid to my needs and understanding was outstanding. More

very easy and enjoyable any time i need service on my lexus as long as i have access to a lexus dealer i will have lexus service my car and any time ican,t bring my car to a any time i need service on my lexus as long as i have access to a lexus dealer i will have lexus service my car and any time ican,t bring my car to a lexus dealer i will keep the wok info for maintenance on car More

My experience was outstanding I came in because tire low warning light came on. I was due for service so they were going to do oil change and found a tire had a nail. They were a I came in because tire low warning light came on. I was due for service so they were going to do oil change and found a tire had a nail. They were able to repair it rather than replace which I really appreciated. Thank you More

Another pleasant visit to Germain Lexus of Naples Went in for 10K mi service on RX 350. All went well from making the Appt. through service. All stages were swift, courteous, on schedule, the vehicle Went in for 10K mi service on RX 350. All went well from making the Appt. through service. All stages were swift, courteous, on schedule, the vehicle was cleaned inside and out so my total experience sent me home very pleased. I've worked with this service center for some time and they have always measured up to high standards and never let me down. My service advisor, John McCluskey, is always professional, thorough and does whatever it takes to make you a satisfied customer. More

The Gold Standard Our recent purchase of a RX350 at Germain Lexus was the most pleasant we have ever had from our initial contact with Gerard to our salesman Chuck Koe Our recent purchase of a RX350 at Germain Lexus was the most pleasant we have ever had from our initial contact with Gerard to our salesman Chuck Koenig who was the consummate salesman. Every aspect of our purchasing experience was superior. Meeting the General Manager, Dave Campasano, who spent time getting to know us gave us the impression we were not just another number. Even the finance person , Roger Roberts was both friendly and efficient. And then the the vehicle and the support the dealer offers is best in class. Keep in mind Chuck Koenig was the face of the dealership thru most of our time there. He was able to make this experience wonderful. To sum it up the Germain Lexus team is best in class. More

Germanice Lexus Experience I was given accesses to Mr. Duran who explained thorough the pros-cons of leasing and buying;he and Mr. Libutti were very well informed,, courteous, I was given accesses to Mr. Duran who explained thorough the pros-cons of leasing and buying;he and Mr. Libutti were very well informed,, courteous, taking time from their explanation to answer questions that came up unexpectedly from me. Mr. Roberts was very thorough also. What was more impressive was their attitude to give usthe best deal available.Very concerned on us understanding ALL facets of the transaction. I will continue to lease but only from Germaine Lexus, you have earned all my business from now on. Thank you.. More

Germain Lexus Service It's always a pleasure to visit Germain Lexus of Naples. Everyone is so friendly and truly interested in your satisfaction to service from start to f It's always a pleasure to visit Germain Lexus of Naples. Everyone is so friendly and truly interested in your satisfaction to service from start to finish More

Compements to two people Don't know name of service person but he was great. Dead battery overnight. Called & receptionist listened to my problem, gave me my options, once I a Don't know name of service person but he was great. Dead battery overnight. Called & receptionist listened to my problem, gave me my options, once I agreed to have the service person come to my home with a new battery, everything was complete in an hour. Both contacts were exceptional. More

Excellent organization..and strong team effort! Glad to be part of the Lexus family! I will look forward to knowing and experiencing service and the overall family of the dealership. Thank you! Glad to be part of the Lexus family! I will look forward to knowing and experiencing service and the overall family of the dealership. Thank you! More