Germain Lexus of Naples

Satisfaction Everyone was very friendly and helpful. That's really all I have to say. Dealership very clean and snacks held me over while I was waiting for the Everyone was very friendly and helpful. That's really all I have to say. Dealership very clean and snacks held me over while I was waiting for the paperwork. More

Wayne McLeod @ Germain Lexus Wayne is by far the best auto professional i have ever encountered. We worked a complicated deal trading in 2 cars for a Lexus RX350. This is our 3rd Wayne is by far the best auto professional i have ever encountered. We worked a complicated deal trading in 2 cars for a Lexus RX350. This is our 3rd car we bought here. His knowledge is extraordinary. He paid attention to every detail to make sure we are extremely satisfied. When i walk in this dealership everyone says hello and treats me like a friend. I couldn't ask for anything more! Bob Germain you should be proud of these guys! More

Efficient, Professional and Personable Service Dave McKinney did a great job getting my wife's car serviced and repaired. He is very through, efficient, courteous and explains the service needed, Dave McKinney did a great job getting my wife's car serviced and repaired. He is very through, efficient, courteous and explains the service needed, repairs made and cost of the work completed. His follow up personal phone call was deeply appreciated. We have had the pleasure of working with Dave & Germain before and they have always exceeded our expectations. We have recommended both Dave and Germain to our friends. Dr. Mike DePerro Jr. More

Great Car Buying Experience! My search for and purchase of a used Lexus RX at Germain Lexus of Naples was very positive. Thanks to Greg Libutti my faith in car sales people wa My search for and purchase of a used Lexus RX at Germain Lexus of Naples was very positive. Thanks to Greg Libutti my faith in car sales people was restored. His low key manner, knowledge and diligence in making the sale happen at a price that worked for me made the process easy. On the day I picked up my new car, he set up the blue tooth and went over all the features of the car. He even removed our community gate sticker and beach sticker from my old car and placed them on the new car. A few days after the purchase I received a packet in the mail containing some CD's that I inadvertently left in my old car. That was really above and beyond the call of duty! Greg is a great asset for the sales department. More

My First Visit I'm new to Naples and this was my first visit to the Lexus dealership. The service was great and fairly priced. I'm so pleased to have this dealersh I'm new to Naples and this was my first visit to the Lexus dealership. The service was great and fairly priced. I'm so pleased to have this dealership available to me here in my new permanent home! More

Lexus purchase by internet. Meeting from the start by phone, Giovanni was first class. Very polite, patient and answered all our questions. What a wonderful experience this was Meeting from the start by phone, Giovanni was first class. Very polite, patient and answered all our questions. What a wonderful experience this was finding this beautiful Lexus on the internet (Traderonline) and working out the details with Giovanni to make the purchase. The vehicle is exactly as he described it. We are moving to Florida in the next few months and are looking forward to getting our service done at your facility. We will highly recommend your dealership and Giovanni Blasi. More

purchase We were very happy with all the people that helped us with our purchase of the 2014 lexus . The day went by very well and we had no problems with ou We were very happy with all the people that helped us with our purchase of the 2014 lexus . The day went by very well and we had no problems with our transactions Stan Arbeit. More

60,000 Mile check The dreaded 60,000 mile check. No one wants to do it or pay for it but when it comes down to it, it is probably the same as a car payment. If yo The dreaded 60,000 mile check. No one wants to do it or pay for it but when it comes down to it, it is probably the same as a car payment. If you are going to keep a car in great working order then it needs to be done. Called and scheduled an appointment. The operator was very helpful in explaining what would be done on the vehicle. I live about 40 minutes away so I scheduled it on my way to golf. A loaner car was made available for me. I arrived early and the guys got me right inside. I only waited for John for a few minutes. John went over everything and explained that it would take most of the day to complete. I finished golf and had a message that the Lexus was finished at noon. When I got there the guys loaded my clubs and I talked to Dave for a few minutes since John was at lunch while a very nice receptionist took care of all of the paperwork and I was finished. Germain has always been excellent when it comes to servicing my Lexus. I have no complaints whatsoever. More

Excellent experience purchasing a new vehicle from Lu Gani Being a Mercedes owner, this was my first experience with a Lexus dealer. The sales person, Lufti Gani, who was recommended to me by a neighbor who a Being a Mercedes owner, this was my first experience with a Lexus dealer. The sales person, Lufti Gani, who was recommended to me by a neighbor who also purchased a Lexus, was a pleasure to deal with. After my wife and I decided to purchase a new Lexus, Mr. Gani spent a considerable amount of time explaining how to operate all of the vehicle's functions, including the Navigation system. Since my wife was not able to accompany me when I picked up the vehicle, Mr. Gani took the time to come to my home and explained all the functions to my wife. I highly recommend Mr. Gani to anyone considering the purchase of a Lexus. Mr. Gani also introduced us to the service department staff and explained the additional services of the Platinum Club membership (free car washes, etc). More

First 5000 mile Service Dave McKinney was very nice and even gave us his card with Cellular Phone in case we had a quersion when the Agency was closed. Dave McKinney was very nice and even gave us his card with Cellular Phone in case we had a quersion when the Agency was closed. More