Germain Lexus of Naples

The best Car buying experience we EVER had!! From the moment we walked in the door greeted so nicely by Chuck and Trish we knew that they would be like family for years to come. This was by far t From the moment we walked in the door greeted so nicely by Chuck and Trish we knew that they would be like family for years to come. This was by far the best buying experience we ever had. Trish took her time to find out our needs. Chuck did his best to make our test drive and car purchasing experience a dream. Chuck introduced us to every person that would fill our need to make our Lexus experience in the future for service and questions. Roger Roberts finished up our deal and was so warm and wonderful to deal with. We will be recommending this dealership to many people and use them ourselves in the future. More

The Best Service Advisor Dave McKinney was great! Came in to dealer for Lexus airbag safety recall. I was met immediately by Dave and problem solved. I was on my way in no tim Dave McKinney was great! Came in to dealer for Lexus airbag safety recall. I was met immediately by Dave and problem solved. I was on my way in no time, with a washed and vacuumed car. More

review Alyson Chatham was right on the mark with the timing having our vehicle serviced last Friday. She was quick, efficient, and personable. We enjoyed w Alyson Chatham was right on the mark with the timing having our vehicle serviced last Friday. She was quick, efficient, and personable. We enjoyed working with her. More

Excellent Service Advisor Alyson Chatham was outstanding! She is patient, understanding and so great to work with. She takes care of her clients and treats them extremely wel Alyson Chatham was outstanding! She is patient, understanding and so great to work with. She takes care of her clients and treats them extremely well. More

Came in for a service, got a call about tradein of my hybrid Did an excellent job of making it work for me...this is my 6th Lexus car. I came in for a service and got a call about trade in potential, so I asked Did an excellent job of making it work for me...this is my 6th Lexus car. I came in for a service and got a call about trade in potential, so I asked for Sales instead of Service and walked out with a brand new car. Thank you....love it, love it, love it!!! More

Great service at Lexus of Naples Always the best service at Lexus of Naples. Shawn Chapman is consistently courteous and knowledgable. Love the car coming out of service washed, vac Always the best service at Lexus of Naples. Shawn Chapman is consistently courteous and knowledgable. Love the car coming out of service washed, vacumned and running great! More

Service and Sales While I went to have my car serviced, not only did Alison make sure I was comfortable, Fred was also incredibly wonderful. Awesome experience!!! Thank While I went to have my car serviced, not only did Alison make sure I was comfortable, Fred was also incredibly wonderful. Awesome experience!!! Thank you! -Kristin Cipolla More

Excellent Service My experience was friendly and professional. I not will take my car to Germain Lexus of Naples when I need service or looking to buy a new Lexus. My experience was friendly and professional. I not will take my car to Germain Lexus of Naples when I need service or looking to buy a new Lexus. More

defective dashboard Shawn went to bat for me after my dash start splitting apart. My 2004 RX was always garage kept under 49,000 miles& serviced on schedule...Lexus Corp. Shawn went to bat for me after my dash start splitting apart. My 2004 RX was always garage kept under 49,000 miles& serviced on schedule...Lexus Corp. knew of the defective materials used especially for our high heat climate. I still had to pay half ($$$) for a defective product to be replaced.... Shawn did what he could..he always does...I trust him completely to do his best for me he's been my service manager since my purchase in '04. Dave & John also helped me w/ this ordeal and made it as palatable as a situation like this could be. Germain Lexus folks are always friendly & courteous. More

Mr Thomas O Dave goes above and beyond to create an excellent experience. I will recommend to friends and family the service department at Germain Lexus and espec Dave goes above and beyond to create an excellent experience. I will recommend to friends and family the service department at Germain Lexus and especially Dave! More