Germain Lexus of Naples

Regular Oil Change Always a great place to come for service. Everyone was very helpful, the waiting room was friendly and the service was great and timely. I got my oi Always a great place to come for service. Everyone was very helpful, the waiting room was friendly and the service was great and timely. I got my oil changed and the batteries in the FOBs replaced. More

Brilliant Service We were nervous about leasing a car but the staff at Germain were brilliant and made it an extremely easy and very enjoyable experience . The car is We were nervous about leasing a car but the staff at Germain were brilliant and made it an extremely easy and very enjoyable experience . The car is brilliant More

HAPPY WITH MY EXPERIENCE! VERY PLEASED WITH THE SOFT SALES TECHNIQUES USED BY ALL WE MET. AND VERY HAPPY WITH THE PATIENCE SHOWN IN EXPLAINING ALL THE INTRICACIES OF THE CAR WE VERY PLEASED WITH THE SOFT SALES TECHNIQUES USED BY ALL WE MET. AND VERY HAPPY WITH THE PATIENCE SHOWN IN EXPLAINING ALL THE INTRICACIES OF THE CAR WE PURCHASED. More

PBreed "RX 350 Service" Went in for my required oil change and tire rotation. Dave Mckinney was my customer service rep. He was extremely helpful and very knowledgeable about Went in for my required oil change and tire rotation. Dave Mckinney was my customer service rep. He was extremely helpful and very knowledgeable about the needs of my vehicle..The dash board brake lights were always coming on and he told me about the recent recall on that problem...He had it repaired... Dave seems to just love what he is doing and it shows in his excellent service...Because of this experience I would recommend this dealership. He is a person who I would hire if I was still in business. More

Our RX 350 F Sport Purchase My husband and I returned to Germain Lexus to purchase our fourth RX. Our sales associate, Frank Smith, always demonstrates the highest professionali My husband and I returned to Germain Lexus to purchase our fourth RX. Our sales associate, Frank Smith, always demonstrates the highest professionalism during the sales experience. He understands our needs and takes us through the process as efficiently as possible. We appreciate his knowledge of the vehicle and his patience. Mike Lawson was very efficient with the finance portion of the sale and setting up future appointments. Danny Rusinik was so friendly and helpful. We appreciate everyone's professionalism and knowledge on Lexus vehicles and products. Frank Smith contacted us within a few days following the purchase in case we had questions. Looking forward to our continued relationship with Germain Lexus. More

RATING OF SERVICE AT GERMAIN LEXUS OUR EXPERIENCE AT GERMAIN LEXUS WAS EXCEPTIONAL! MR. DAVE McKINNEY WAS PROFESSIONAL AS ALWAYS. HE GIVES US THE IMPRESSION THAT HE IS TRULY DEDICATED T OUR EXPERIENCE AT GERMAIN LEXUS WAS EXCEPTIONAL! MR. DAVE McKINNEY WAS PROFESSIONAL AS ALWAYS. HE GIVES US THE IMPRESSION THAT HE IS TRULY DEDICATED TO HIS JOB AND HE LOVES WHAT HE DOES! More

Service Great Service!! Fast and Professional...I would recommend your dealership for service even if I did not have a Lexus. Please keep up the good work!!! Great Service!! Fast and Professional...I would recommend your dealership for service even if I did not have a Lexus. Please keep up the good work!!! More

Carrie is an asset to Lexus! Every single time I've dealt with Carrie Rickard its been an absolute PLEASURE! She's always extremely pleasant and knows her cars! She is honest and Every single time I've dealt with Carrie Rickard its been an absolute PLEASURE! She's always extremely pleasant and knows her cars! She is honest and forthcoming when recommending what must be done immediately and also what can wait until the next visit or later. In my past experiences, this is VERY rare and MUCH appreciated which is why I will be going back to her for anything I need in the future! You've got a winner in Carrie! More

Very pleasant. Staff demonstrated exemplary service The dealership is run very well. Everyone was very friendly. The facility very well kept. Very clean. Wonderful coffee service with cookies and snacks The dealership is run very well. Everyone was very friendly. The facility very well kept. Very clean. Wonderful coffee service with cookies and snacks which were appreciated as we spent several hours to test drive and finalize the deal. The professional it's of this facility shines through. More

A few words about Dave McKinney & Shawn Chapman Dave McKinney assisted me Saturday and I was impressed with his professionalism, friendliness & overall explanation of the work I had done to my car. Dave McKinney assisted me Saturday and I was impressed with his professionalism, friendliness & overall explanation of the work I had done to my car. Very Helpful. Pleasant experience! Shawn Chapman is the Manager I usually work with & have for years. He is always attentive, welcoming & professional. In my book he is "The Best". A real asset to the business! More