Germain Lexus of Naples

our car buying experience. This has been the most pleasant car buying experience I have ever had. Extremely professional, no pressure tactics. Chuck Koenig was such a help in ch This has been the most pleasant car buying experience I have ever had. Extremely professional, no pressure tactics. Chuck Koenig was such a help in choosing our vehicle. We are so happy to be part of the Lexus family. We will be back again , I am sure!! More

Low pressure, easy to deal with. I came in to do a test drive on a Monday and by Saturday, purchased by Lexus CT200h. Gerrard was very helpful and informative, and I never felt press I came in to do a test drive on a Monday and by Saturday, purchased by Lexus CT200h. Gerrard was very helpful and informative, and I never felt pressured. Joe, the Sales Manager was very friendly as well and the dealership is very comfortable and well appointed inside. The only negative was that it was the end of the month so I had to wait to get my paperwork completed longer than I would like, but I would reccomend Germain Lexus to anyone! More

buy a lexus we had an amazing experience at Germain Lexus and Chuck and Fred did a great job making us feel like our business was appreciated by Lexus. we had an amazing experience at Germain Lexus and Chuck and Fred did a great job making us feel like our business was appreciated by Lexus. More

Great Service Again I've been having my autos serviced exclusively at Germain since 2003 when I purchased my first SUV from them. Dawn Slanec has been my primary Service I've been having my autos serviced exclusively at Germain since 2003 when I purchased my first SUV from them. Dawn Slanec has been my primary Service Consultant for as long as I can remember. I have always received outstanding service since day one. This service was no different. I had to call Shawn a week in advance to bringing my vehicle in for service because there was work to be done on my wheels which involved the paint shop. Dawn called and informed me that I needed front brakes and there was a leak in my power train which was covered under the extended warranty. They needed to keep my car for a extra day to do all the repairs. My car would not be ready until Saturday. Dawn would not be there but informed me that Carrie would assist me when I came to pick up my vehicle. Just like clock work Carrie called on Saturday and informed me that my car was ready and I picked it up. Everyone was extremely courteous and professional as usual. More

Oil change service Service was excellent. Dave McKinney was very accommodating and friendly. We enjoyed the experience. Looking forward to long relationship to Germain Service was excellent. Dave McKinney was very accommodating and friendly. We enjoyed the experience. Looking forward to long relationship to Germain Lexus dealership see you soon! More

First class! Chuck Koenig was easy to work with and very concerned about making our experience enjoyable and memorable. While this is the second RX we purchased fr Chuck Koenig was easy to work with and very concerned about making our experience enjoyable and memorable. While this is the second RX we purchased from Germain we learned some things about the functionality of the car that were new to us and that were included in our 2010 RX that we traded in. We feel that Chuck and Dave Camposano were very fair in their pricing and we are satisfied customers. By the way ... the RX 350 is a dream to drive! More

Roadrunner 26 Beverly Coppola was great to work with. She answered all my questions in a thoughtful manner and made sure all my needs were taken care of. She kept Beverly Coppola was great to work with. She answered all my questions in a thoughtful manner and made sure all my needs were taken care of. She kept in constant touch by cell phone and addressed some problems that were taken care of and were under warranty. She called me promptly when work was completed. She walked me to my car when it was ready , showed me what they had done and made sure the car had bee washed and cleaned out. More

Outstanding Service Dave McKinney was the best! Dave kept me informed of what was going on with my car and had the problem fix. He had me on my way in no time. Dave McKinney was the best! Dave kept me informed of what was going on with my car and had the problem fix. He had me on my way in no time. More

Regular Scheduled Maintenance Car in for oil change only. Greeted promptly outside at reception and then again by service rep, Dave McKinney. He was polite, pleasant and helpful. I Car in for oil change only. Greeted promptly outside at reception and then again by service rep, Dave McKinney. He was polite, pleasant and helpful. I was in and out in no time! More

Excellent Sales Service We have bought 10 new cars in the past 20 years,Michael Diaz was by far the most helpful and professional sales associate I have had dealt with.I We have bought 10 new cars in the past 20 years,Michael Diaz was by far the most helpful and professional sales associate I have had dealt with.I will recommend him and your dealership to our friends and family. Ken Schwartz More