Germain Lexus of Naples

Silvano Pellicciotta was our Germain Lexus Sales Representative throughout the entire process of ordering and receiving my new 2024 Lexus ES 350. I love this car! Sal is the ultimate pro that any c Representative throughout the entire process of ordering and receiving my new 2024 Lexus ES 350. I love this car! Sal is the ultimate pro that any car dealer would be proud to have represent them. Thank you Sal and thank you Trish for helping me! More

MICHAEL GOOLEY IS EXCELLENT . HE IS ATTENTIVE AND TAKES TIME TO EXPLAIN EVERYTHING AND ALSO UNDERSTAND THE CLIENT'S PERSPECTIVE.GERMAIN GOT AN OUSTANDING SERVICE ADVISOR IN MICHAEL HE IS ATTENTIVE AND TAKES TIME TO EXPLAIN EVERYTHING AND ALSO UNDERSTAND THE CLIENT'S PERSPECTIVE.GERMAIN GOT AN OUSTANDING SERVICE ADVISOR IN MICHAEL AND HE E IS MY GO TO GUY.. More

Scott Joiner was my service manager. He is very friendly and took time to answer my questions. He is very friendly and took time to answer my questions. More

I made an appointment to have my 10,000 mile service completed, and Jackson Kirby blew me away with his unique customer service. When I entered the Service Department door, Jackson was waiting right th completed, and Jackson Kirby blew me away with his unique customer service. When I entered the Service Department door, Jackson was waiting right there and greeted me immediately. He had a warm and very friendly demeanor. He then went on to explain the services that would be performed that day and the estimated time that would be needed. He then kept me informed of everything that was going on, and he was able to deliver the car back to me about a half hour BEFORE he promised it. Needless to say, he had a "one of a kind" attitude. More

I’m very happy when comes here Orlando he sevire very good I’m will come good I’m will come More

Outstanding, courteous sales by Alec Lizell. Alec was patient with all of my questions and was respectful to me as a female purchaser. He showed me the specific car that I wanted and did not try Alec was patient with all of my questions and was respectful to me as a female purchaser. He showed me the specific car that I wanted and did not try to push a different vehicle. I would highly recommend that a person in search of a new or used vehicle go to Germain Lexus and work with Alec. You will have a positive experience. More

Michael was awesome and respectful and I have recommended him to some of our friends him to some of our friends More

I recently had an excellent service experience. My service consultant, Danny Rusinik, is knowledgeable, friendly, accommodating, and efficient. My service consultant, Danny Rusinik, is knowledgeable, friendly, accommodating, and efficient. More

Matt Christensen and Mike Parkinson were excellent, We have purchased three cars from this dealer and always have had exceptional service have purchased three cars from this dealer and always have had exceptional service More

My Service Advisor, Mr. Hector Perez is tops! Keeps you informed & updated on your vehicle’s status. Top Notch guy! Hector Perez is tops! Keeps you informed & updated on your vehicle’s status. Top Notch guy! More