Germain Lexus of Naples

Everyone that we have come into contact with at Germain Lexus has been very friendly and exhibited exceptional customer service, including our recent visit where we met Beverly Coppolla. We had several qu Lexus has been very friendly and exhibited exceptional customer service, including our recent visit where we met Beverly Coppolla. We had several questions and Beverly saw that each one was answered to our satisfaction. More

Shawn Chapman is an outstanding service manager. Shawn is an important part of why we buy our new cars at Germain Lexus. We have recommended him to our friends. is an important part of why we buy our new cars at Germain Lexus. We have recommended him to our friends. More

Terrific service and customer care. We live in Fort Myers and value the continued high standards at Germain Lexus. It's worth the drive and we always know we are in the best hands, receive competitive prici and value the continued high standards at Germain Lexus. It's worth the drive and we always know we are in the best hands, receive competitive pricing and quality service. More

Sean was very personable and professional, never talking down to me as a single female. He also worked with me to get me in my new car with a price I was happy with! Phyllis Ordogne down to me as a single female. He also worked with me to get me in my new car with a price I was happy with! Phyllis Ordogne More

Roger Marais was the sales person I worked with. He helped me decide what kind of car I really wanted. Once I decided on the car, he went over the different purchase and lease options, again helping me helped me decide what kind of car I really wanted. Once I decided on the car, he went over the different purchase and lease options, again helping me decide how I wanted to pay for the car. He introduced me to different people in the Lexus service department, he arranged to have a hitch put on, helped me out with cleaning and returning my rental car, and explained all the features of the car in great detail. Roger was very professional and polite and did a terrific job! More

Mr.Kearney is easy to work with, intelligent, informed,no nonsense and did not waste our time.He knew the vehicles back to front . A car buying afternoon is not my idea of stress-free entertainment but nonsense and did not waste our time.He knew the vehicles back to front . A car buying afternoon is not my idea of stress-free entertainment but Sean did make it nearly that. I would recommend him to my friends and neighbors. The dealership itself is an impressive institution to have as a neighbor. The car we bought is beautiful. More

My visit was to follow up my purchase. The contact men were extremely informative and helpful and gave me unlimited time. I do appreciate their helpfulness and I will return for follow up visits. were extremely informative and helpful and gave me unlimited time. I do appreciate their helpfulness and I will return for follow up visits. More

Beverly Coppola has been handling the service for our car since we bought it. She is extremely knowledgeable and helpful, and always has a smile on her face. She always goes over the requested service befo since we bought it. She is extremely knowledgeable and helpful, and always has a smile on her face. She always goes over the requested service before the appointment and explains the findings afterward. She's a terrific service representative, and a wonderful asset to the dealership. More

Service writer greeted us promptly and services to be performed were explained and quoted by Richard. Service was timely. Loaner was provided. Car was ready when promised. performed were explained and quoted by Richard. Service was timely. Loaner was provided. Car was ready when promised. More

As usual my experience was outstanding. I did not purchase my vehicle at your dealer and although I get free oil changes at Scanlon, I prefer to drive 35 miles and have my vehicle serviced at your de purchase my vehicle at your dealer and although I get free oil changes at Scanlon, I prefer to drive 35 miles and have my vehicle serviced at your dealer. It is always a pleasure from the minute you drive in. Dave is always very attentive and knowledgeable!! Thanks Dave! More