Germain Lexus of Naples

Excellent experience purchasing a new vehicle from Lu Gani Being a Mercedes owner, this was my first experience with a Lexus dealer. The sales person, Lufti Gani, who was recommended to me by a neighbor who a Being a Mercedes owner, this was my first experience with a Lexus dealer. The sales person, Lufti Gani, who was recommended to me by a neighbor who also purchased a Lexus, was a pleasure to deal with. After my wife and I decided to purchase a new Lexus, Mr. Gani spent a considerable amount of time explaining how to operate all of the vehicle's functions, including the Navigation system. Since my wife was not able to accompany me when I picked up the vehicle, Mr. Gani took the time to come to my home and explained all the functions to my wife. I highly recommend Mr. Gani to anyone considering the purchase of a Lexus. Mr. Gani also introduced us to the service department staff and explained the additional services of the Platinum Club membership (free car washes, etc). More

First 5000 mile Service Dave McKinney was very nice and even gave us his card with Cellular Phone in case we had a quersion when the Agency was closed. Dave McKinney was very nice and even gave us his card with Cellular Phone in case we had a quersion when the Agency was closed. More

Problem Solved First the car warned me of a tire losing pressure, saving me from getting stuck. Roger met me at the service entrance and immediately found a nail in First the car warned me of a tire losing pressure, saving me from getting stuck. Roger met me at the service entrance and immediately found a nail in the tire. Roger and Dawn put me in a loaner car, fixed my car, washed it and gave it back to me, ready to go. Great job by all! More

Unexpected Service Visit Another great service experience with this Lexus Dealership. The Service Advisor was excellent in informing me on the extent of the problem, updating Another great service experience with this Lexus Dealership. The Service Advisor was excellent in informing me on the extent of the problem, updating me on the necessary repairs being done and the progress & time involved in performing the work. More

QX460 Lease If it had not been for the efforts of Chuck Koenig , I would still be driving my old car. Chuck understood what I wanted to do and how I wanted to do If it had not been for the efforts of Chuck Koenig , I would still be driving my old car. Chuck understood what I wanted to do and how I wanted to do it and with great effort on his part we were able to put the deal together on a QX460. The QX is the perfect size car for my needs and the experience was a pleasure a I love the car, Thanks Chuck Jim Surber More

10,000 mi. Service My car was serviced in a timely matter and all issues that I had were addressed. All the staff was courteous, friendly and helpful. The waiting room My car was serviced in a timely matter and all issues that I had were addressed. All the staff was courteous, friendly and helpful. The waiting room is very pleasant. More

Love doing business this way Absolutely low keyed experience. Said exactly what I wanted for a deal and even though they made a sacrifice to make it work, they did. It prevented m Absolutely low keyed experience. Said exactly what I wanted for a deal and even though they made a sacrifice to make it work, they did. It prevented my getting a Mercedes and staying with Lexus. The new GS350 was beyond my expectation: high technology but very user friendly. Everyone went out of the way to make this a great experience and a great car. Thank you. More

VERY PLEASED A first-rate experience all the way Greg Libutti did a super, and low key, job Could not be happier with the entire experience, including the pr A first-rate experience all the way Greg Libutti did a super, and low key, job Could not be happier with the entire experience, including the price of the lease. More

Very Smooth Process Aamir Khan made my 60,000 mile service a pleasure. He explained the couple of items they found in detail, and gave solid recommendations and an estima Aamir Khan made my 60,000 mile service a pleasure. He explained the couple of items they found in detail, and gave solid recommendations and an estimated cost and timeframe of when I should take care of those issues before they become serious. It's always been a pleasure working with Germain Lexus. They take great pride in their work. More

My experience was outstanding I came in because tire low warning light came on. I was due for service so they were going to do oil change and found a tire had a nail. They were a I came in because tire low warning light came on. I was due for service so they were going to do oil change and found a tire had a nail. They were able to repair it rather than replace which I really appreciated. Thank you More