Germain Lexus of Naples

Great experience. Sales-rep very helpful, knowledgable, patient and never " rushed me." Business Manager, Roger, presented purchase options clearly and with dealer added accessories. Sales Manager, Trish patient and never " rushed me." Business Manager, Roger, presented purchase options clearly and with dealer added accessories. Sales Manager, Trish Cano, was Great! Sales Manager, Trish Cano, was Great! More

Work was done quickly and at my convenience. My service was professional and friendly and explained the options for repair very clearly. Dave is truly a great role model for your team. Separate comment, was professional and friendly and explained the options for repair very clearly. Dave is truly a great role model for your team. Separate comment, this is the most annoying survey. I do not want an account but survey will not let me submit without creating one. More

I had a great experience at the dealership. Frank, Trish, and MIke in finanace were great. I would recomend the dealership to friends and family. and MIke in finanace were great. I would recomend the dealership to friends and family. More

Should not have started the work without knowing if your shop had the replacement tire. Service took 2 days. Everything was done with quality except the basic principle of "do I have the parts to do the w shop had the replacement tire. Service took 2 days. Everything was done with quality except the basic principle of "do I have the parts to do the work". The front service person, not Dawn Slanec, told me when I handed him the keys that the tire could not be fixed and needed to be replaced. All worked out in the end but lacked that professional touch I expect from Lexus More

Ann Bess went the extra mile to get me a competitive price, and terms for a new ES350. She made the experience wonderful and I anticipate sending her leads from our group of friends interested in getti price, and terms for a new ES350. She made the experience wonderful and I anticipate sending her leads from our group of friends interested in getting a great car for the best price. More

Because of the quick acceptance of the auto and the professional and friendly greeting , review of the service required and completion to my satisfaction. Beverly Coppola does an excellent job. professional and friendly greeting , review of the service required and completion to my satisfaction. Beverly Coppola does an excellent job. More

Sorry but I can't remember my service writer. She was very pleasant. The entire process took an hour. Very nice experience and would recommend to others. was very pleasant. The entire process took an hour. Very nice experience and would recommend to others. More

The service was above and beyond, as was dealing with Dave McKinney always a pleasure. Had oil change, tire rotation and hood adjustment. also thanks for washing the car,... thanks Dana Teele Dave McKinney always a pleasure. Had oil change, tire rotation and hood adjustment. also thanks for washing the car,... thanks Dana Teele More

Everyone was very nice answered all our questions. Had a Lexus previously and new pretty much how they drove and what I wanted. Would recommend your dealership to anyone looking for a Lexus. Dealership con Lexus previously and new pretty much how they drove and what I wanted. Would recommend your dealership to anyone looking for a Lexus. Dealership convenient to where we live also. More

Hanny was by far the best car salesman I have ever dealt with both here and the Uk (where I spent most of my time) he was sincere, helpful, genuine, friendly and quite frankly an asset to your company, when with both here and the Uk (where I spent most of my time) he was sincere, helpful, genuine, friendly and quite frankly an asset to your company, when my husband and I choose to replace our vehicle I hope Hanny will be there to assist us in our purchase. Susan Shea More