Germain Lexus of Naples
Naples, FL
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Scott Joiner is an excellent service advisor. He was extremely helpful in choosing the right 30,000 mile check up on my car, he expedited a loaner car for me, and sent my car in for service righ He was extremely helpful in choosing the right 30,000 mile check up on my car, he expedited a loaner car for me, and sent my car in for service right away. He was very friendly, polite and efficient. I would highly recommend him. I was also impressed with the overall cleaning of the car when the service was finished. More
I am always pleased with the service and the treatment you receive when you enter the dealership. Very friendly and very professional. My service guy, Alex Depew is wonderful and very helpful. I recent you receive when you enter the dealership. Very friendly and very professional. My service guy, Alex Depew is wonderful and very helpful. I recently had a problem with my car and when I went in to his office he handled everything for me. I appreciate all he did for me. Thank you Alex. Job well done. More
Danny Rusinik is the best service advisor I have ever worked with, bar none! He is knowledgeable, personable, polite and works to make sure the customer is completely satisfied. worked with, bar none! He is knowledgeable, personable, polite and works to make sure the customer is completely satisfied. More
Scott Fielding was a great service advisor and when out of his way for me to have a positive experience. To me the arrival process was very “clunky”. I just want to pull up get out of the car and walk of his way for me to have a positive experience. To me the arrival process was very “clunky”. I just want to pull up get out of the car and walk to the service advisors desk. I met a valet, a host and 10 minutes later someone who could help me (Scott Fielding who was excellent) More
Sal Pellicciotta has been my sales person at Germain Lexus for the last 15 years and has always provided top notch service with a caring attitude. He is the best! Lexus for the last 15 years and has always provided top notch service with a caring attitude. He is the best! More
I've bought 2 cars from this dealer and had them serviced for more than 10 years. Very nice and professional sales and s service people. The showroom is always neat and clean. I had my car serviced there yes for more than 10 years. Very nice and professional sales and s service people. The showroom is always neat and clean. I had my car serviced there yesterday and Scott Joiner, my service rep did an excellent job of explaining everything and taking care of me. More
Very professional and courteous. Dealership is .in pristine condition. Very explanatory in the work being performed. Dealership is .in pristine condition. Very explanatory in the work being performed. More
We were given the opportunity to look at the various cars on the lot without someone lurking. When ready, Orllando Sabau was there ready to help on the lot without someone lurking. When ready, Orllando Sabau was there ready to help More