Germain Lexus of Naples

Germaine Lexus is our preferred dealer for both sales and service. This visit was for a routine scheduled service, co-ordinated through Mr. McCloskey. John has been overseeing our service for years, and we service. This visit was for a routine scheduled service, co-ordinated through Mr. McCloskey. John has been overseeing our service for years, and we have absolute confidence in him. We have never needed to "re-do" and make a return visit after any service, whether routine or a request of a more urgent nature for service. He is both professional and friendly, and is one of the main reason we return to Germaine Lexus again and again. More

brought to my attention that we had a nail in a rear tire. As I'll be driving granddaughters back to Chicago after spring break, that was an important find. Bought two new tires. Thanks. tire. As I'll be driving granddaughters back to Chicago after spring break, that was an important find. Bought two new tires. Thanks. More

Positive experience. Lu Gani and Mike Lawson were very knowledgeable and helpful. I was not planning on buying a car. Just looking, but deal was just to good. Lu was very good at answering my questions knowledgeable and helpful. I was not planning on buying a car. Just looking, but deal was just to good. Lu was very good at answering my questions and was not a high pressure salesman. More

The previous time I was in there, looking for a car, I had a very bad experience. However, after speaking with the manager, Dave Camposano and explaining what I was looking for, he immediately assured me had a very bad experience. However, after speaking with the manager, Dave Camposano and explaining what I was looking for, he immediately assured me they would help me find what I was looking for. With the help of Joe Caso and Giovanni Blasi and Dave, I found exactly what I wanted. We are very happy with Germaine Lexus, as they have been servicing our car for the past 6 years.and I have worked with Beverly Coppola and Joe Caso in service, and they are wonderful! More

The reason for not giving a perfect score was due to the amount of time it took to do the cash deal. The people couldn't have been nicer and I would like to be a repeat customer, but I repeat the time it t amount of time it took to do the cash deal. The people couldn't have been nicer and I would like to be a repeat customer, but I repeat the time it took to purchase the car seemed excessive and difficult. We don't buy cars very frequently, we keep them a long time. So we may not remember how long it took, I bought my last car from a Infinity dealer on line. That was really easy. Anyway we appreciate your obvious desire for and dedication to good service. More

Thks to all the people at your dealerships and Thks to all the people at your dealerships and especially Steve Duran !! It's not only a great car but the people make it a pleasant experience bu Thks to all the people at your dealerships and especially Steve Duran !! It's not only a great car but the people make it a pleasant experience buying a car !! More

Germain employees are always thorough and professional. have worked with Chuck Koenig in sales and Joe Caso in service previously with excellent results. John McCloskey is now my new service person and h have worked with Chuck Koenig in sales and Joe Caso in service previously with excellent results. John McCloskey is now my new service person and has been thorough, professional and pleasant to deal with. i enjoy going to Germain. More

Beverly and the Lexus team are the BEST!!!! Each time I come in for service I am treated first class all the way!! Thanks Beverly!! come in for service I am treated first class all the way!! Thanks Beverly!! More

Upon entering I was greeted by Dawn who was very pleasant and professional. I needed a part for my vehicle and she walked me over to the parts dept window. Upon completion of the 10,000 mile service Dawn app and professional. I needed a part for my vehicle and she walked me over to the parts dept window. Upon completion of the 10,000 mile service Dawn approached me and walked me outside to my vehicle. More

No appointment,dead battery, taken care of in less than 45 minute, Dave could not have been more helpful, great experience, just great. thank you 45 minute, Dave could not have been more helpful, great experience, just great. thank you More