Germain Lexus of Naples

Service Manager Shawn Chapman has been my primary service manager at Germain Lexus for 5-6 years and he takes service to the next level. Going that extra step to Shawn Chapman has been my primary service manager at Germain Lexus for 5-6 years and he takes service to the next level. Going that extra step to make sure everything is done according to the service request is an area he excels.. Friendly, courteous and honesty describes my dealings with Shawn. More

on time oil change John Mccloskey has always taken great care of my Lexus every time I go there for service. He makes sure my car is serviced on time with a fair and ho John Mccloskey has always taken great care of my Lexus every time I go there for service. He makes sure my car is serviced on time with a fair and honest price. Great service all the time. More

Service Department Dawn Slanec was great. I brought my GX in for 60,000 service and she guided me on what I needed and didn't need. No high pressure sales. I also lost m Dawn Slanec was great. I brought my GX in for 60,000 service and she guided me on what I needed and didn't need. No high pressure sales. I also lost my earring and she searched the loaner vehicle and even called me back the next day to see if I found it. Thanks DAWN More

Selecting a new vehicle. Dave Camposano was wonderful to work with. Every one we worked with were outstanding. Friendly, knowledgeable, efficient, caring are just a few word Dave Camposano was wonderful to work with. Every one we worked with were outstanding. Friendly, knowledgeable, efficient, caring are just a few words to describe the individuals we worked with during our recent experience. We have purchased many autos from Germain Lexus and Dave Camposano is one of the reasons we keep retuning. The service team is also excellent after the sale is over. We would always recommend Germain Lexus to our friends. More

Great Service! We would like to personally thank Chuck Koenig in making our recent purchase of an ES 350 a pleasant experience. . Chuck not only goes beyond making We would like to personally thank Chuck Koenig in making our recent purchase of an ES 350 a pleasant experience. . Chuck not only goes beyond making you feel comfortable, but does it was such efficient ease. He is organized and a true asset to the Germain Lexus of Naples team. More

RX Hybrid Very helpful and welcoming experience. Both Wayne McLeod and Greg Libutti were extremely helpful in negotiating the sale and providing information ab Very helpful and welcoming experience. Both Wayne McLeod and Greg Libutti were extremely helpful in negotiating the sale and providing information about the vehicle. They answered all questions promptly and courteously and offered to help with any other questions that would arise in the future. Great customer service. More

Regular Oil Change Always a great place to come for service. Everyone was very helpful, the waiting room was friendly and the service was great and timely. I got my oi Always a great place to come for service. Everyone was very helpful, the waiting room was friendly and the service was great and timely. I got my oil changed and the batteries in the FOBs replaced. More

service on rx 350 john & the whole staff is great. everytime i'm at the dealership everyone is so helpful and friendly from the time you pull in ,til the time your john & the whole staff is great. everytime i'm at the dealership everyone is so helpful and friendly from the time you pull in ,til the time your car is ready. More

Basic 10,000 mile service visit Same top notch service and hospitality that I experience any time I interact with Germain Lexus regardless of the reason. Nice to know that you are no Same top notch service and hospitality that I experience any time I interact with Germain Lexus regardless of the reason. Nice to know that you are not forgotten once you buy a car. They make you feel appreciated and welcome. More

Brilliant Service We were nervous about leasing a car but the staff at Germain were brilliant and made it an extremely easy and very enjoyable experience . The car is We were nervous about leasing a car but the staff at Germain were brilliant and made it an extremely easy and very enjoyable experience . The car is brilliant More