Germain Lexus of Naples

Roadrunner 26 Beverly Coppola was great to work with. She answered all my questions in a thoughtful manner and made sure all my needs were taken care of. She kept Beverly Coppola was great to work with. She answered all my questions in a thoughtful manner and made sure all my needs were taken care of. She kept in constant touch by cell phone and addressed some problems that were taken care of and were under warranty. She called me promptly when work was completed. She walked me to my car when it was ready , showed me what they had done and made sure the car had bee washed and cleaned out. More

Outstanding Service Dave McKinney was the best! Dave kept me informed of what was going on with my car and had the problem fix. He had me on my way in no time. Dave McKinney was the best! Dave kept me informed of what was going on with my car and had the problem fix. He had me on my way in no time. More

Regular Scheduled Maintenance Car in for oil change only. Greeted promptly outside at reception and then again by service rep, Dave McKinney. He was polite, pleasant and helpful. I Car in for oil change only. Greeted promptly outside at reception and then again by service rep, Dave McKinney. He was polite, pleasant and helpful. I was in and out in no time! More

Great experience in purchasing two vehicles It 'took a village' to choose two vehicles, negotiate the sales, get both cars serviced, and be taught all the new fantastic technology on the two new It 'took a village' to choose two vehicles, negotiate the sales, get both cars serviced, and be taught all the new fantastic technology on the two new vehicles we purchased. All five Germain representatives quickly and efficiently coordinated everything for us, so within days we drove off the lot to enjoy our beautiful cars. We highly recommend Germain Lexus! More

Excellent Sales Service We have bought 10 new cars in the past 20 years,Michael Diaz was by far the most helpful and professional sales associate I have had dealt with.I We have bought 10 new cars in the past 20 years,Michael Diaz was by far the most helpful and professional sales associate I have had dealt with.I will recommend him and your dealership to our friends and family. Ken Schwartz More

Dave McKinney is FANTASTIC Dave always takes care of my service needs and he is truly a pro when it comes to customer service. I can always count on him to be honest and upfron Dave always takes care of my service needs and he is truly a pro when it comes to customer service. I can always count on him to be honest and upfront. I would highly recommend anyone dealing with him when it comes to servicing your Lexus! More

Service The service was great as always. The appointment was on time, very friendly and efficient. We have owned several Lexus and we would highly recommend The service was great as always. The appointment was on time, very friendly and efficient. We have owned several Lexus and we would highly recommend this dealer for high quality sales and service. More

Service Excellent experience Dealer and staff go out their way to ensure they attend to every detail from greeting, waiting lounge, car wash and delivery of v Excellent experience Dealer and staff go out their way to ensure they attend to every detail from greeting, waiting lounge, car wash and delivery of vehicle. More

Body repair This was a relatively small job and we needed a quick turnaround. John treated us with the same attention to our needs as a large job would have warra This was a relatively small job and we needed a quick turnaround. John treated us with the same attention to our needs as a large job would have warranted and the job was completed in the time frame promised. The friendly way he assisted in determining how to proceed and his assistance with the insurance was appreciated. More

Quick Turnaround Dave McKinney did a great job getting my car turned around to accommodate a very tight schedule. I appreciated the courtesy car as well - that made m Dave McKinney did a great job getting my car turned around to accommodate a very tight schedule. I appreciated the courtesy car as well - that made my life so much easier that day. Thanks! More