Germain Lexus of Naples

Our salesman (Fred Webley) was very knowledgeable and concerned for our needs. I highly recommend him to any customer visiting Lexus of Naples. Mr Webley is very professional and worked very well with us concerned for our needs. I highly recommend him to any customer visiting Lexus of Naples. Mr Webley is very professional and worked very well with us. More

Dawn Slanex has been a great service representative. I have been working with dawn for over 5 years servicing 2 lexus's that I own. Germain does a great job in the service department keeping the vehicles have been working with dawn for over 5 years servicing 2 lexus's that I own. Germain does a great job in the service department keeping the vehicles running in tip top shape. Dawn is an excellent service rep that is always on top of things and there whenever needed. If you have a lexus and need service I would highly recommend Dawn Slanec and Germain Lexus! Best, S.T. More

I had a great experience like always at the service dealership. Besides the overall courtesy of all the employes of germain lexus my service consultant Mr Dave McKinney was very helpful , fast and eff dealership. Besides the overall courtesy of all the employes of germain lexus my service consultant Mr Dave McKinney was very helpful , fast and efficient. More

Dawn was very helpful and kept me informed on the status of my vehicle, she is always friendly and knowledgeable . I loved my loaner car! of my vehicle, she is always friendly and knowledgeable . I loved my loaner car! More

The one thing I would change from this particular visit was the time I waited between dropping the car and meeting with a service manager. 20 minutes is too long to wait before someone acknowledges your e was the time I waited between dropping the car and meeting with a service manager. 20 minutes is too long to wait before someone acknowledges your existence. I truly miss my service group from North Hills Lexus in Pittsburgh. They would not have allowed someone to wait this long. Having said that, it was a much better experience than my last when I came in with a flat tire and it took 5 days to get a set of new tires. More

Chuck was very informative and also very nice. Went the distance. Did more than was necessary. Mike also helped with the paper work and made it a fun experience at taking our money. We would recommend t distance. Did more than was necessary. Mike also helped with the paper work and made it a fun experience at taking our money. We would recommend the dealership and the personnel, including Dave the manager. Good work by all so far. More

Everyone was helpful and informative.The salesman,Roger was extremely thoroigh in all his explanations and spent alot of time after the sale in showing us all the bells and whistles. was extremely thoroigh in all his explanations and spent alot of time after the sale in showing us all the bells and whistles. More

You're lucky to have Beverly and Shawn. They're always professional, courteous, friendlily, prompt, and caring. Car detailing turned out very good. Remodeled waiting area is very nice, but never always professional, courteous, friendlily, prompt, and caring. Car detailing turned out very good. Remodeled waiting area is very nice, but never have to wait too long because of your service staff. More

I received an excellent service! I am completely satisfied. I meant all those number fives that I gave in the survey. Twenty five words is asking too much. satisfied. I meant all those number fives that I gave in the survey. Twenty five words is asking too much. More

Repairs were done well and on time. Loaner vehicle was Repairs were done well and on time. Loaner vehicle was ready when I arrived for service. I appreciate the extra efforts by the dealership and servic Repairs were done well and on time. Loaner vehicle was ready when I arrived for service. I appreciate the extra efforts by the dealership and service rep. More