Germain Lexus of Naples

My original sales person was not available the day we bought our Lexus, but Chuck stepped in and was fantastic. I will buy another Lexus from him soon! bought our Lexus, but Chuck stepped in and was fantastic. I will buy another Lexus from him soon! More

My service was for a complete engine overhaul for a Lexus GS 2006 and it was free. From the man who checked the oil and told me I had barely "none", to Paul Green who handled every thing after that, all was GS 2006 and it was free. From the man who checked the oil and told me I had barely "none", to Paul Green who handled every thing after that, all was friendly yet professional. Paul told me what had to be done, gave me a time frame for the work, and set me up with the loaner car. I went to Lexus on a whim as the "low engine oil light" would go off and on and thought I just needed oil or that the "red light" was broken. So, they didn't expect me as I had no appointment, but treated me as if all would be well, And so it was. Thank you, Paul. Darlene Componovo More

I am "living the dream" of driving a fabulous new Lexus ES300H thanks to the extraordinary service and support provided by FRED WEBLEY and his outstanding team!! Fred is not only extremely knowl new Lexus ES300H thanks to the extraordinary service and support provided by FRED WEBLEY and his outstanding team!! Fred is not only extremely knowledgeable and highly professional but also has a big heart and a great sense of humor. Who would imagine buying a new car could offer such great savings, provide ongoing benefits with the dealership such as free oil changes and car washes, and be such fun! Special thanks to Fred Webley's team members including Christian in PR with his "how you are doing" call and "we have just the car you want on the lot." And to Giovanni Blasi and Trish Cano for staying late past closing hours to make everything in the sales process come together smoothly! Happy Holidays! Julie Edmister More

MIKE DIAZ HAS BEEN VERY COURTEOUS, FRIENDLY, THOUGHTFUL, MIKE DIAZ HAS BEEN VERY COURTEOUS, FRIENDLY, THOUGHTFUL, KNOWLEDGEABLE AND ATTENTIVE TO MY NEEDS.I HAVE LISTENED TO HIS SUGGESTNDS CAREFULLY AND BEC MIKE DIAZ HAS BEEN VERY COURTEOUS, FRIENDLY, THOUGHTFUL, KNOWLEDGEABLE AND ATTENTIVE TO MY NEEDS.I HAVE LISTENED TO HIS SUGGESTNDS CAREFULLY AND BECAUSE OF HIM I BOUGHT MY FIRST LEXUS & MOST LIKELY NOT MY LAST FROM HIM. MR.E J SMITH More

The staff at Germaine Lexus were outstanding.they were all warm,patient , and knowledgable . I looked at three different models, and test drove one of them. I am thrilled to do business with such a profes all warm,patient , and knowledgable . I looked at three different models, and test drove one of them. I am thrilled to do business with such a professional staff. The entire staff cooperated with each the to make the sale. I did not feel the "sales pressure" that you get at most dealerships. I would highly recommend your dealership to my friends. Thanks, Stu Rothman More

It was great as the service was free for the first 5000 mile service. They completed the work in the amount of time they said it would be done. They also washed my car before returning it to me. mile service. They completed the work in the amount of time they said it would be done. They also washed my car before returning it to me. More

Prompt, efficient service is what you get here, and a knowledgeable, friendly car guy when Paul Green is your Service Manager. The customer waiting room area is pleasant and well laid out - you are not knowledgeable, friendly car guy when Paul Green is your Service Manager. The customer waiting room area is pleasant and well laid out - you are not forced to watch stupid tv programs blaring at you. More

Beautiful physical facility. Very friendly people. Very fair pricing . Honest service advice. The best dealership anywhere! Lexus ES300 was serviced yesterday. My car is 13 years old in perfect condition t fair pricing . Honest service advice. The best dealership anywhere! Lexus ES300 was serviced yesterday. My car is 13 years old in perfect condition thanks to Germaine Lexus More

Just had my car in last week for a service and Dawn took great care of me as usual. A week later my battery started acting up, should service had checked this when I had the car in for the $ 1,000. Servic great care of me as usual. A week later my battery started acting up, should service had checked this when I had the car in for the $ 1,000. Service. I would of thought they would of noticed a low battery but maybe not. Dawn is always five stars at getting me in and taking good care of me, great employee. I was just wondering. More

The service I received on December 2 was great! I had a nail in my tire and the service team allowed me to bring my car in right away rather than waiting for my regularly scheduled appointment. This certai nail in my tire and the service team allowed me to bring my car in right away rather than waiting for my regularly scheduled appointment. This certainly put my mind at ease. Shawn Chapman and the service team, as always, provided excellent service. Thank you, RH More