Germain Lexus of Naples

What can I say. Courteous, service, totally tried to guide us to the best possible way for us to afford this wonderful car. This is our second RX from Germain and one of the main reasons for coming bac guide us to the best possible way for us to afford this wonderful car. This is our second RX from Germain and one of the main reasons for coming back here is Shawn Chapmn. He has treated us like family as he was assigned to us with the first Lexus. He introduced us to Lu and the rest is history. A great salesman, he looked out for you and us getting the best for both worlds. If all of your sales staff is like Lu, then you should be on the top. This was a great experience for us and we are sure with Shawn continuing to be there, we will continue to receive the best service. Thank you for this wonderful experience. More

This is our fourth Lexus and our third from Germain Lexus of Naples. We had a wonderful experience and we will keep coming back to Germain Lexus of Naples because of the excellent quality of service and the of Naples. We had a wonderful experience and we will keep coming back to Germain Lexus of Naples because of the excellent quality of service and the friendliness of the sales staff. Our salesmen were great and Mr. David Camposano, General Manager did an outstanding job. We love our car and we are extremely satisfied. We would certainly recommend Germain Lexus of Naples to our family, friends and associates. More

Everyone is always very cordial, lobby is exceptional, service time is always quick, given loaner car of my choice. Service people (especially Joe Caso don't push service items that you turn down, nor tr service time is always quick, given loaner car of my choice. Service people (especially Joe Caso don't push service items that you turn down, nor try to get you to do non-essential things to the car. I would like to buy a new ES, but what the heck did Lexus do to their luxury ride??? More

Mike Diaz created a truly outstanding experience! He was informative, patient and kind. I love my new Lexus and I would highly recommend Mike and Germain to friends and family. informative, patient and kind. I love my new Lexus and I would highly recommend Mike and Germain to friends and family. More

Always a pleasure dealing with Beverly in service dept. Great personality, I just know that the job will be done exactly as she says. Lounge area is very comfortable, Great personality, I just know that the job will be done exactly as she says. Lounge area is very comfortable, More

Chuck was great...spent a good deal of time with me...answered all my questions. He took me for a test drive which was valuable. me...answered all my questions. He took me for a test drive which was valuable. More

We could not have asked for a better salesperson or experience ...truly outstanding! It was a pleasure buying a car from Germaine Lexus. Thank You experience ...truly outstanding! It was a pleasure buying a car from Germaine Lexus. Thank You More

A first class experience from start to finish. The entire staff, not just the ones that I dealt with, were very friendly and welcoming. They put me in an amazing 2014 IS250 F-Sport at a price I was happy wit staff, not just the ones that I dealt with, were very friendly and welcoming. They put me in an amazing 2014 IS250 F-Sport at a price I was happy with. It doesn't take much to please me from a customer service standpoint, but it takes a lot to impress me, and I was impressed. Germain Lexus of Naples went above and beyond, and I would certainly recommend their outstanding team to anyone. More

Sales team of Wayne and Trish were truly outstanding. They went above and beyond to meet by budget and put me in an RX with a higher spec than I had anticipated. They were very professional and very ea They went above and beyond to meet by budget and put me in an RX with a higher spec than I had anticipated. They were very professional and very easy to work with. Superb service! More

Wayne McLeod went above and beyond to make sure my wife and I were happy with our new car purchases. What a great experience. And Shawn Chapman in the service department has always taken good care of us, t and I were happy with our new car purchases. What a great experience. And Shawn Chapman in the service department has always taken good care of us, that's why we keep returning to this dealership. I would highly recommend anyone to go and buy a car from Wayne. If there had been an 'outstanding' option, I would have selected that for all categories. More