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Germain Lexus of Naples

Naples, FL

4.9
2,304 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,304 reviews

September 13, 2013

I went in for service, which is always exemplary. The people are always friendly and willing to help. Today, I was approached and offered a new car. The deal was great, and I walked away so very happy More

by cak001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCloskey, Chuck Koenig, Dave Camposano, Steve Duran, Mike Lawson
September 12, 2013

What can I say. Courteous, service, totally tried to guide us to the best possible way for us to afford this wonderful car. This is our second RX from Germain and one of the main reasons for coming bac More

by Phylliswhittcoble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lu Gani, Shawn Chapman
September 12, 2013

Everyone is always very cordial, lobby is exceptional, service time is always quick, given loaner car of my choice. Service people (especially Joe Caso don't push service items that you turn down, nor tr More

by staudtlar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Caso
September 11, 2013

This is our fourth Lexus and our third from Germain Lexus of Naples. We had a wonderful experience and we will keep coming back to Germain Lexus of Naples because of the excellent quality of service and the More

by frequent4
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Koenig, Sean Kearney, Dave Camposano
September 10, 2013

Mike Diaz created a truly outstanding experience! He was informative, patient and kind. I love my new Lexus and I would highly recommend Mike and Germain to friends and family. More

by crates1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Diaz
September 09, 2013

Always a pleasure dealing with Beverly in service dept. Great personality, I just know that the job will be done exactly as she says. Lounge area is very comfortable, More

by Maggienono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly
September 07, 2013

Chuck was great...spent a good deal of time with me...answered all my questions. He took me for a test drive which was valuable. More

by jcmotr2013
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Mahoney, Chuck Koenig, Mike Lawson
September 05, 2013

We could not have asked for a better salesperson or experience ...truly outstanding! It was a pleasure buying a car from Germaine Lexus. Thank You More

by CC Knopp
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Koenig , Chuck Koenig, Mark Van Buren, Chuck Koenig
September 04, 2013

Sales team of Wayne and Trish were truly outstanding. They went above and beyond to meet by budget and put me in an RX with a higher spec than I had anticipated. They were very professional and very ea More

by dianemmills1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McLeod, Trish Cano
September 04, 2013

Wayne McLeod went above and beyond to make sure my wife and I were happy with our new car purchases. What a great experience. And Shawn Chapman in the service department has always taken good care of us, t More

by peteremills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McLeod, Shawn Chapman
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