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Germain Lexus of Naples

Naples, FL

4.9
2,423 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,423 reviews

January 12, 2014

The wait to be taken care of was long but Beverly was very friendly and Personable. Once we were taken back to be helped Beverly had us out in no time. What a great employee!!! More

by deeannmckenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 11, 2014

My service rep, Dawn Slanec, is always thorough and friendly. She is an asset to your company. She was recommended to me by my friends, Ron amd Jeri Richey, who have owned a Lexus for many years. More

by Elizabeth C Schessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Slanec
January 10, 2014

I brought one of my two LEXUS in for service. My tech, Paul Green, is very knowledgeable in all aspects of Lexus cars. He has a great personality and can answer any question you have. Lexus of Naples shou More

by mIssymiss201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Green
January 10, 2014

I found the service responsive and very friendly. Sean was very patient and helpful with all my questions. I would recommend Germain to all my friends. More

by Rockport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kearney
January 09, 2014

Even though I was unavoidably late for my appointment (and apologized for it) I was treated respectfully and courteously. I was also walked to my car. More

by Dellyjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Churlin
January 08, 2014

Despite a busy morning, the 10,000 mile service was completed within the estimated time frame and my LS was freshly washed and vacuumed. In addition, the Assistant Service Manager recalled assisting my More

by Rrtarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Smith, Paul Green
January 05, 2014

I had rear brake light out and stopped in, and they took care of it without an appointment. Everyone was very polite and very professional. More

by jjophil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Caso
January 04, 2014

Beverly is always going the extra mile for me. I always enjoy dealing with her and her smiling face. Germain Lexus service is second to none! More

by Kpittman9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 02, 2014

We had a great experience with the Germain sales consultant, Roger Marais. He was knowledgeable, honest and highly professional in every aspect of our transaction. Just as important, he is a very ni More

by BillKnapp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Marais
January 02, 2014

I must say that we were so pleased with our experience @ Germain Lexus of Naples recently that we purchased not one but two RX350's 2014 Model during the "December to Remember "Sales Event . It is worth More

by jmt129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Gani, Dave Camposano, Trish Cano, Mike Lawson
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