Germain Lexus of Naples

Great Customer Service from all employees. Larry Vasco was my sales contact and he was very responsive to all my needs. When I go to this dealership there is never any pressure to buy a car Larry Vasco was my sales contact and he was very responsive to all my needs. When I go to this dealership there is never any pressure to buy a car or have a service done that you don’t want. 100% satisfied at every visit. More

Very easy to work with and very accommodating and accessible. Have used Scanlon Lexus for years and Alec matched their offer to allow to stay local accessible. Have used Scanlon Lexus for years and Alec matched their offer to allow to stay local More

Everyone was helpful and knowledgeable. It was a very pleasant experience and I love my car!! It was a very pleasant experience and I love my car!! More

Scott Fielding was efficient, professional and delivered on every promise made. Check in was smooth, use of shuttle was pleasurable. on every promise made. Check in was smooth, use of shuttle was pleasurable. More

Great service department. Lee has and is an asset to your companies core value. Thanks Lee has and is an asset to your companies core value. Thanks More

Awesome experience both buying and servicing our Lexus products. Particular kudos's to Scott Fielding in Service, Hector Cortez in sales, Michelle in finance and Don, the GM. products. Particular kudos's to Scott Fielding in Service, Hector Cortez in sales, Michelle in finance and Don, the GM. More

The service I received was exceptional and it was due to Jackson Kirby my service advisor along with my mechanic. This dealership’s service and overall customer experience is always the best! Jackson Kirby my service advisor along with my mechanic. This dealership’s service and overall customer experience is always the best! More

I had the most pleasant experience at Germain Lexus. I am a single woman who had went to another dealership and was treated like I was a dumb blonde. Germain Lexus everyone treated me with respect and w I am a single woman who had went to another dealership and was treated like I was a dumb blonde. Germain Lexus everyone treated me with respect and were so helpful. I had the best experience buying my used Jeep there. More

I have become accustomed to great service from Lexus dealers. My experience with Germain and Alex Depew further reinforced this experience. dealers. My experience with Germain and Alex Depew further reinforced this experience. More

Paul Berggren, Robert Reisch and Steve Duran in the Business Office all contributed in their own way to a most pleasant and stree-free buying experience for my wife and me. Negotiations went smothly b Business Office all contributed in their own way to a most pleasant and stree-free buying experience for my wife and me. Negotiations went smothly between the Sales Sssociates and the Sales Manager and coming to an agreeable and fair price went smoothly. Steve explained all the options that we had with little pressure to buy but with a thorough explanation of the advantages of each option. We were trained in the prelimanary use of all the electronics and technology and welcomed back for a second visit to refresh what we were lacking from the first training with all the new technology. A most pleasant guying experience for both of us. And we are always happy with the service provided by Rick Brown over the past several years with our previously owned Lexus. The Team Approach to satisfiying customer needs is obvious in the Team Culture at Germain Lexus. Ron & Polly M More