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Germain Lexus of Naples

Naples, FL

4.9
2,274 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,274 reviews

March 07, 2024

Larry was professional and knowledgeable. He made the experience pleasurable. We will always use Larry and Germain Lexus to buy/lease our cars. More

by stringer1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex in service and Larry was our sales person
Mar 07, 2024 -

Germain Lexus of Naples responded

Thank you for your 5-star review! We're thrilled to know how pleased you were with Larry's support. Congrats on the new Lexus! Best wishes for awesome travels, from the whole team at Germain Lexus! Regards, Don Nelson - General Manager

March 05, 2024

i am always confident in the servicing of my vehicle with Danny Rusinik as my service advisor More

by kennethny104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Mar 05, 2024 -

Germain Lexus of Naples responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Danny and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure! Regards, Don Nelson - General Manager

March 05, 2024

I love this dealership especially my sales person Caryvhugen he is the reason I buy mycar thanks Cary More

by christianpierre131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cary Vhugen , Steve Duran
Mar 05, 2024 -

Germain Lexus of Naples responded

Christian, thank you for recognizing Cary's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Cary and the Germain Lexus team may serve you. Regards, Don Nelson - General Manager

March 04, 2024

John Azarow is an asset to the Germain Lexus dealership. Without a doubt I would purchase another Lexus car from John. More

by hgrant8777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Azarow
Mar 05, 2024 -

Germain Lexus of Naples responded

Thank you for this absolutely amazing review and recommendation! We're thrilled to know how pleased you were with John's support. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Germain Lexus! Regards, Don Nelson - General Manager

March 04, 2024

Timm and Germain Lexus were fantastic. We had to order our TX 350 because we wanted it setup a specific way. Timm kept us informed of the build process and the anticipated delivery date. A More

by Pazlav03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timm Bastyr, Michelle Linglet
Mar 05, 2024 -

Germain Lexus of Naples responded

Thanks for taking a moment to give us the highlights of your dealership experience with Timm! We're delighted he was there for you at every step. Congrats on the new TX 350! Best wishes for pleasant travels in your future, from the whole team at Germain Lexus! Regards, Don Nelson - General Manager

March 04, 2024

We recently acquired our third Lexus from Germain Lexus of Naples. The dealership is the best auto dealership I have experienced in all my years of owning vehicles. Germain excels in all aspects of custome More

by rwrjw74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Berggren
Mar 05, 2024 -

Germain Lexus of Naples responded

Thanks for your continued business and your lovely feedback on Paul! We're delighted he was committed to your complete satisfaction. Congrats on the new Lexus! Best wishes for pleasant travels in your future, from the whole team at Germain Lexus! Regards, Don Nelson - General Manager

March 04, 2024

John Azarow was fantastic, from the first phone call to the handover to our transport company, he was attentive, patient, knowledgeable, and helpful. Appreciate the service and the above and beyond attitud More

by Pat_12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Sanchez, John Azarow
Mar 05, 2024 -

Germain Lexus of Naples responded

Thanks so much for your stellar review of John! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new pre-owned BMW! Regards, Don Nelson - General Manager

March 01, 2024

Jackson Kirby did an excellent job with my service needed. I had service and new tires More

by vernakemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
Mar 01, 2024 -

Germain Lexus of Naples responded

Thank you for your 5-star review! We are glad that Jackson took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if we may ever be of further assistance to you. Regards, Don Nelson - General Manager

February 29, 2024

Dedra Eddy was a wonderful salesperson to deal with as I went through the potential new car purchase process. It had been 9 years since my last car purchase and she was patient with all the questions I had More

by Marilyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dedra Eddy
Mar 01, 2024 -

Germain Lexus of Naples responded

Marilyn, Thank you for leaving Dedra this wonderful review! We are honored to have had the opportunity to work with you, and we are glad that she was both helpful and informative. She will be delighted to hear of your kind words. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Regards, Don Nelson - General Manager

February 29, 2024

John McCloskey has been my service advisor for many years now. He is consistently knowledgable and helpful. Thank you. More

by Dave
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McCloskey
Mar 01, 2024 -

Germain Lexus of Naples responded

Dave, Thank you for leaving John this 5-star rating! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that John consistently takes great care of you. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again! Regards, Don Nelson - General Manager

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