
Germain Lexus of Naples
Naples, FL
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Excellent service, Leland Glesmer is my service manager and has been for at least 3 years and is always efficient, thorough and buttoned up. He describes the whats and whys of all work, and sees to it tha and has been for at least 3 years and is always efficient, thorough and buttoned up. He describes the whats and whys of all work, and sees to it that all is done as promised and on time. More
Hector Perez greeted me the moment I came in to get my car serviced. Told me to make myself comfortable in the lounge and have a coffee and snack. He kept me informed on the status of my worked that neede car serviced. Told me to make myself comfortable in the lounge and have a coffee and snack. He kept me informed on the status of my worked that needed to be done. Then he informed me work would be completed shortly. More
I had an excellent experience purchasing my Lexus RX350. Cary Vhugen was my salesman and he did an excellent job. Cary was great showing my wife how to operate the numerous features of this vehic RX350. Cary Vhugen was my salesman and he did an excellent job. Cary was great showing my wife how to operate the numerous features of this vehicle. More
Outstanding service from Scott Ferling & Eddie Vasco. My key fob was sent to Germain in Naples from Rohrich in Pittsburgh. I spend the winter in Naples. With very poor service from Rohrich, I was able My key fob was sent to Germain in Naples from Rohrich in Pittsburgh. I spend the winter in Naples. With very poor service from Rohrich, I was able to have my fob programmed at Germain in a very timely fashion. My experience at Rohrich was not satisfactory with very little response from them regarding the second key fob . At delivery of my Lexis from Rohrich I was not informed that my second key fob was not included at the time of the sale and would be 8 months until I would receive it. Thank you Germain Scott & Eddie. More
Lee Glesmer is our service representative. He always goes above and beyond to provide us with first class service. Germain Lexus is an excellent place to purchase and service your vehicles. He always goes above and beyond to provide us with first class service. Germain Lexus is an excellent place to purchase and service your vehicles. More
Frank Concepcion was very helpful and addressed all of our concerns. He is a personable man who really gives the customer the attention they deserve. our concerns. He is a personable man who really gives the customer the attention they deserve. More