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Germain Lexus of Naples

Naples, FL

4.9
2,274 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,274 reviews

February 01, 2024

Dan Rusinik has been my agent before. He has always done a very good job. More

by Garysykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Feb 01, 2024 -

Germain Lexus of Naples responded

Thank you for leaving Dan this positive review! We are thrilled that he consistently provides you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. if there is ever anything more that he and the team may help you with, please do not hesitate to give us a call. Regards, Don Nelson - General Manager

January 31, 2024

First class service. Brought in my car with an electrical issue without an appointment and the service adviser, Scott Fielding, arranged to get me right in. He was able More

by Mfrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fielding, Luke Allen
Feb 01, 2024 -

Germain Lexus of Naples responded

Thank you for sharing your positive experience with us. We are glad that Scott got your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Regards, Don Nelson - General Manager

January 30, 2024

Danny Risinik was very helpful and professional Easy to work with and kept me informed More

by bjclaussen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Jan 31, 2024 -

Germain Lexus of Naples responded

Thanks for letting us know how satisfied you were with Danny's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding. Regards, Don Nelson - General Manager

January 29, 2024

My wife and I are first time buyers at Germain Lexus. Our sales person Dedra Eddy was absolutely the best. Dee was on top of everything from showing the car to letting us park it in our garage to be sure More

by cdbuildersinc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dedra Eddy
Jan 31, 2024 -

Germain Lexus of Naples responded

We're so pleased you enjoyed an accommodating dealership experience guided by Dee! Thank you for taking the time to review and recommend Dee's expertise. We wish you all the best in your future travels, from the entire team at Germain Lexus! Regards, Don Nelson - General Manager

January 26, 2024

All work was excellent and I hope that all of my future visits are as easy More

by Wpmac6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Ghessner
Jan 29, 2024 -

Germain Lexus of Naples responded

Thanks for letting us know how satisfied you were with our service team's assistance! We're glad they provided you with their utmost support and diligence at this visit. We look forward to making your next appointment just as outstanding. Regards, Don Nelson - General Manager

January 26, 2024

The people at germain Lexus Naples are great people. They helped my sonbuy his first car. They took the time to explain everything to him and worked as quickly as possible to get him on his way to Tamp More

by gslam89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry, Germain Lexus Sales Department
Jan 26, 2024 -

Germain Lexus of Naples responded

We greatly appreciate you for leaving us this remarkable review! We are honored to have had the opportunity to work with your son and we are glad that our team could provide him with top notch service. We are delighted to know that they explained everything to him and worked quickly. If there is ever anything more that we may help him with please do not hesitate to let us know. We sincerely congratulate your son on his new vehicle- behalf of the entire Germain Lexus team! Regards, Don Nelson - General Manager

January 25, 2024

Fast clean friendly informative Reliable service Leland explained everything clearly and accurately No problem recommending Germain to friends More

by arc68cmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland glesmer
Jan 25, 2024 -

Germain Lexus of Naples responded

Thank you for sharing positive feedback on Leland! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Lee has provided for you. We look forward to your next visit! Regards, Don Nelson - General Manager

January 25, 2024

We have purchased many cars from Germain. The cars have been good and the service is excellent. Danny Rusinik does a great job! More

by dlasoswalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Jan 25, 2024 -

Germain Lexus of Naples responded

Thank you for telling us why you like working with Danny! Your satisfaction means a lot to us, and we're glad he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment. Regards, Don Nelson - General Manager

January 24, 2024

We purchased RX 350 at Germain Lexus of Naples, very happy with this car and their services are excellent, especially Richard Brown- thank you for your professionalism! More

by Mytyoak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Jan 24, 2024 -

Germain Lexus of Naples responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Richard and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure. Regards, Don Nelson - General Manager

January 24, 2024

Super helpful, everyone is very pleasant and accommodating. Though they take some time to service the car, they do a thorough job and the customer service is excellent. More

by s thom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott fielding
Jan 24, 2024 -

Germain Lexus of Naples responded

Thank you for your kind review! We're pleased you had another great service experience with us, and that our team made sure your vehicle was well taken care of. We appreciate your business and look forward to seeing you at your next visit. Regards, Don Nelson - General Manager

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