
Germain Lexus of Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 2,275 reviews
Marangely Vázquez was very helpful. It was my first time bringing my car in to get serviced and she was able to answer any questions I had for her. She was also very kind and pleasant. It was my first time bringing my car in to get serviced and she was able to answer any questions I had for her. She was also very kind and pleasant. More
Leland Glesmer is always a pleasure to work with. Always explains what and why service was performed. I alway ask for him if possible. I will continue service with Germain Lexus because of employees Always explains what and why service was performed. I alway ask for him if possible. I will continue service with Germain Lexus because of employees like Leland. More
Dan Rusinik is a great service manager, thorough, efficient, provides good summary of what’s needed and cost of services and helps you to prioritize what needs to be done. Great communicator who keep efficient, provides good summary of what’s needed and cost of services and helps you to prioritize what needs to be done. Great communicator who keeps you well informed of status of service and timing of when work will be done. More
Quick service, good communication, comfortable waiting environment or loaner cars available. Service rep Jackson Kirby very good and always handles our cars. environment or loaner cars available. Service rep Jackson Kirby very good and always handles our cars. More
As a customer, I would highly recommend this dealership but of the qualified employees. Each time we interacted with someone, it was a great experience. Namely Jackson Kirby was our best choice for service but of the qualified employees. Each time we interacted with someone, it was a great experience. Namely Jackson Kirby was our best choice for service. More
I always enjoy taking my car for service at Germain Lexus. The waiting room is very comfortable. My service Advisor Danny Rusinik is knowledgeable and always keeps me updated on my cars progress. Lexus. The waiting room is very comfortable. My service Advisor Danny Rusinik is knowledgeable and always keeps me updated on my cars progress. More
Mari Vazquez was new to me but did an excellent job, My assigned representative was out sick and I had not been informed prior. So everything took longer than expected. But Mari got everything organized fo assigned representative was out sick and I had not been informed prior. So everything took longer than expected. But Mari got everything organized for me. More
Professional, experienced, accommodating and patient describe our experience with Larry Vasco and the team at Germaine Lexus in Naples, Florida. We love our Lexus NX350 Hybrid. Larry Vasco patiently rev describe our experience with Larry Vasco and the team at Germaine Lexus in Naples, Florida. We love our Lexus NX350 Hybrid. Larry Vasco patiently reviewed the many aspects of this new vehicle and responded promptly to follow up questions via text or phone. The overall experience was very satisfying. We highly recommend Larry Vasco and Germaine Lexus. More