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Germain Lexus of Naples

Naples, FL

4.9
2,275 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,275 reviews

November 02, 2023

Larry was a great listener and provided us answers to all our questions and concerns. More

by KK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Germain Lexus Sales Department
Nov 03, 2023 -

Germain Lexus of Naples responded

Great! Thanks so much for your thoughtful feedback. We're glad Larry took the time to thoroughly address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day! Regards, Don Nelson - General Manager

October 31, 2023

Dan Rusinik was outstanding. Very knowledgeable, courteous, and helpful. I would recommend Germain Service especially because of him. More

by Tootsiedog1
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Nov 01, 2023 -

Germain Lexus of Naples responded

Thank you for sharing positive feedback on Dan! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Dan has provided for you. We look forward to your next visit! Regards, Don Nelson - General Manager

October 31, 2023

This dealership is first rate they are extremely organized, and very accommodating with their customers. We had a great experience with Dan Rusinik who easily guided us through the process and made More

by Dayna Junkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Nov 01, 2023 -

Germain Lexus of Naples responded

Dayna, thank you for your trust in our service department! We're glad Dan provided you with an exceedingly thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure! Regards, Don Nelson - General Manager

October 31, 2023

Germain Lexus of Naples is professional and attentive without any high pressure sales. This was a pleasure. More

by rsilloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McCloskey
Nov 01, 2023 -

Germain Lexus of Naples responded

Thanks so much for your confidence in our team! We're delighted the service quality exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment! Regards, Don Nelson - General Manager

October 31, 2023

The best car buying experience I have ever had! I can’t say enough good about the process. John Azarow was extremely helpful, professional and enjoyable! More

by pam
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Duran, John Azarow
Oct 31, 2023 -

pam responded

👍👍

Nov 01, 2023 -

Germain Lexus of Naples responded

Pam, thanks for taking a moment to give us the highlights of your dealership experience with John! We're delighted he was committed to your complete satisfaction. Congrats on the new Lexus! Best wishes for pleasant travels in your future, from the whole team at Germain Lexus! Regards, Don Nelson - General Manager

October 30, 2023

Danny Rusinik provided excellent service during my last visit to Germain Lexus. He is Competent and customer oriented. Danny is an asset to the dealership. More

by Doc724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Oct 30, 2023 -

Germain Lexus of Naples responded

We totally agree! Thank you, Doc724. We're pleased you had another great service experience with us, and that Danny made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit! Regards, Don Nelson - General Manager

October 24, 2023

Professional, courteous knowledgeable sales team who work together to give the customer a most pleasant buying experience More

by Ceci
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Conceopion, Steve Duran, Germain Lexus Sales Department, Eddie Vasco
Oct 24, 2023 -

Germain Lexus of Naples responded

Ceci, we're delighted our team did everything they could to ensure a seamless dealership experience for you. Thank you so much for your lovely feedback. Please don't hesitate to let us know when we may assist you again. It is always our pleasure! Regards, Don Nelson - General Manager

October 23, 2023

Germain did a nice job with our new car. Orllando Sabau took care of us. Thank you. More

by pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Orllando Sabau
Oct 23, 2023 -

Germain Lexus of Naples responded

Pete, thanks for giving Orllando your 5-stars! He totally deserves it. We appreciate your thoughtful feedback on this experience, and wish you many happy travels in your new Lexus, from all of us at Germain Lexus! Regards, Don Nelson - General Manager

October 23, 2023

Since my first vehicle purchase at Germain Lexus of Naples about 4 years ago, I have had the best experience when it came to purchasing a vehicle, as well as coming in to get maintenance done. Lu Gani More

by andreaj
Recommend Dealer
Yes
Employees Worked With
Osman Shaw, Orllando Sabau, , Lu Gani, Germain Lexus Sales Department, Eddie Vasco
Oct 24, 2023 -

Germain Lexus of Naples responded

Wonderful! Thanks so much for your 5-star review, as well as your continued business. We're glad Lu and Osman took the time to thoroughly address your needs and interests to ensure a truly satisfying and easy dealership experience. We graciously look forward to working with you again some day! Regards, Don Nelson - General Manager

October 19, 2023

My car was in for service and Jackson took care of me the entire time. He was respectful, helpful and professional! I told the manager, Don Nelson, the service is the reason we buy Lexus. Jackson did not di More

by Bmsimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
Oct 20, 2023 -

Germain Lexus of Naples responded

Thank you for your positive review! We truly appreciate your continued business, and we're glad Jackson has always taken such great care of you and your vehicle. Thank you for making Germain Lexus your #1 choice for service! Regards, Don Nelson - General Manager

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