Germain Lexus of Naples

I was impressed with the professional environment at Germain. I have purchased many cars and my experience at Germain was by far the best. Our salesman Timm Bastyr was very accommodating and did a thoro Germain. I have purchased many cars and my experience at Germain was by far the best. Our salesman Timm Bastyr was very accommodating and did a thorough job of explaining the vehicle when we took delivery. More

Jackson Kirby was excellent at checking my car in, getting a loaner ready and keeping me informed of progress. getting a loaner ready and keeping me informed of progress. More

First class as soon as I entered the dealership. Timm Bastyr met me immediately and we quickly established a friendship. Timm is a true professional. Calm, knowledgeable and very positive I couldn’ Timm Bastyr met me immediately and we quickly established a friendship. Timm is a true professional. Calm, knowledgeable and very positive I couldn’t have found a better person to help in selecting a new car. I even had a good friend join me one day to meet Timm and hear the benefits of purchasing a Lexus. Well my friend Tom purchased a new car in short order as I was still deciding. Another star for Timm. All in all we were two happy customers thanks to Timm and your wonderful product. Thanks again for the first class service. My best, Bill Bennett More

Tina Marie Catrucco sold us a Certified Pre-owned 2020 Lexus RX350. Prior to the sale, Tina put together a detailed spread-sheet of the available cars which provided us all the relevant information which Lexus RX350. Prior to the sale, Tina put together a detailed spread-sheet of the available cars which provided us all the relevant information which we needed to make an informed decision on the car that best suited us. We were able to test drive two of the vehicles and we were able to reach a deal on the second car that met our needs. Tina was very patient and spend a significant amount of time getting us familiar with the car. We love the car and are very impressed with the dealership and their employees. More

Great service. Easy to schedule. Explain it all and are efficient and top excellence. Service manager Jackson Kirby is great. Much valued and appreciated. Easy to schedule. Explain it all and are efficient and top excellence. Service manager Jackson Kirby is great. Much valued and appreciated. More

Excellent service, welcoming environment from beginning to end. Everything was explained including estimated cost prior to beginning work. to end. Everything was explained including estimated cost prior to beginning work. More

Very attentive and efficient service thanks to Alex Depew. He was very helpful and thoughtful. Depew. He was very helpful and thoughtful. More

My service person is Danny Ruskin. I receive elite customer service when I take my car in for service. He has always made my experience with Lexus a very positive one. He is very profe I receive elite customer service when I take my car in for service. He has always made my experience with Lexus a very positive one. He is very professional, polite, and goes the extra mile to ensure that all accommodations for me are made while my car is being serviced. He is an asset to your business. Thank you Danny! More

THE SERVICE HAS ALWAYS BEEN GRATE AT THIS DEALERSHIP EVERYTHING IS GONE OVER BEFORE SERVICE BEGINS THANKS TO JACKSON KIRBY EVERYTHING IS GONE OVER BEFORE SERVICE BEGINS THANKS TO JACKSON KIRBY More

Leland gleaner was our setvice consultant. He was friendly and efficient He kept us informed about work to be performed, costs and schedule He was friendly and efficient He kept us informed about work to be performed, costs and schedule More