
Germain Lexus of Naples
Naples, FL
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We have been coming to Germain Lexus for over 17 years, John Mc Closkey has serviced three cars that we purchased at Germain He does an excellent job and he is the primary reason that we continue to buy ou John Mc Closkey has serviced three cars that we purchased at Germain He does an excellent job and he is the primary reason that we continue to buy our cars at Germain. More
I love my visits to Germain Lexus! Been going there since 2010, when I first moved to Naples. Thank you, Jackson Kirby! What a great service experience! You totally took care of my ca Been going there since 2010, when I first moved to Naples. Thank you, Jackson Kirby! What a great service experience! You totally took care of my car and made my a happy customer, as always! More
We highly recommend Germaine Lexus of Naples and their staff for exceptional service. We were having a connection problem for the phone, map and radio on our new 2022 RX350. From the time of service Sco staff for exceptional service. We were having a connection problem for the phone, map and radio on our new 2022 RX350. From the time of service Scott Fielding, our consultant, along with John Varljien, Tech Specialist, diligently worked on our problem keeping us well informed until it was resolved. We had an outstanding experience and look forward to Scott Fielding being our consultant and seeing John Varljien the Tech Specialist. More
Dealt with RICHARD JOINER at Naples Lexus. I was having trouble with my car unsure of what was wrong with it. I took it to another mechanic first and I still had the same problem, so I ended I was having trouble with my car unsure of what was wrong with it. I took it to another mechanic first and I still had the same problem, so I ended up taking it to Lexus, which I didn’t really want to do. I met with Mr. Joiner and he kept me in the loop going back and forth with the service department the whole time and told me all of my options. He was very easy to work with and very knowledgeable. I will not hesitate to go back to them now. He was an A+. I highly recommend him in their service department! More
BUYER BEWARE OF EXCESSIVE ILLEGAL FEES CHARGED AT END OF LEASE BUY OUT. A FEDERAL LAW CALLED THE CONSUMER LEASING ACT PROHIBITS DEALERS FROM ADDITIONAL FEES NOT INCLUDED IN ORIGINAL LEASE AGREEMENT. ILLEGAL LEASE BUY OUT. A FEDERAL LAW CALLED THE CONSUMER LEASING ACT PROHIBITS DEALERS FROM ADDITIONAL FEES NOT INCLUDED IN ORIGINAL LEASE AGREEMENT. ILLEGAL $900.00 DEALER FEE, $595.00 ILLEGAL GOLDEN CAR CHECK UP FEE, $2,000. CERTIFIED CAR FEE NOT NEEDED. SEE GOOGLE REVIEW FOR FULL DETAILS… More