Germain Lexus of Naples

Alex DePew was terrific to work with. Our service appointment time went perfectly, was on time, our car was washed and we were very pleased with the way everything was handled. We will de Our service appointment time went perfectly, was on time, our car was washed and we were very pleased with the way everything was handled. We will definitely request to work with Alex again. More

The customer experience purchasing my Lexus with my sales lady Kathleen Chandler was a 10 out of 10. Odalys Noa lady Kathleen Chandler was a 10 out of 10. Odalys Noa More

I love the service department at Germain Lexus. Jackson is always helpful. I wouldn’t go anywhere else.. Jackson is always helpful. I wouldn’t go anywhere else.. More

I have been going to Germain Lexus Dealership for 6 years . Daniel Rusinik has been nothing but professional . . Daniel Rusinik has been nothing but professional . More

We were very happy with the experience at Germain Lexus of Naples. We will do business with them again. of Naples. We will do business with them again. More

Very efficient and keeps you up to date with the service and it’s a beautiful place to wait till your car is teady and it’s a beautiful place to wait till your car is teady More

Dan Rusinik was my service manager and he worked Quickly to see that my 10,000 was finished in a timely manner. to see that my 10,000 was finished in a timely manner. More

Lee Glessmer has been our service manager since we bought our car in January 2021. He and the service team at Germain and the quality of service are entirely professional and helpful. When assistance is need our car in January 2021. He and the service team at Germain and the quality of service are entirely professional and helpful. When assistance is needed, I know our car will get the work it needs. More

I was very happy with the services that were done regarding this complementary six month plan regarding this complementary six month plan More

My wife and I decided that we needed to replace our aging Toyota, so we inquired about a new car by email at Germain Lexus of Naples. Much to our surprise, we received a phone call the very next morning fro Toyota, so we inquired about a new car by email at Germain Lexus of Naples. Much to our surprise, we received a phone call the very next morning from a very pleasant Paul Berggren, one of Germain’s excellent certified client advisors. Although we had bought more than ten cars over a period of fifty years in other cities, we had never met a man like Paul, or ever had the outstanding treatment that we experienced at Germain Lexus, under the gentle, super-friendly guidance of Paul Berggren. He absolutely put our minds at ease, as he showed us new cars, relating all of the new features, and offering a very fair value for our trade-in. We were also introduced to the sales manager on his team, Trish Cano, and Michelle Linglet, Business Manager. Through the outstanding efforts of Paul and his team, we were able to purchase a brand new ES350 in a matter of two days. Several days later, we are still finding it hard to believe that this process went so smoothly, compared to past experiences. And Paul is still following up with us to answer any questions that we might have. Obviously, we highly recommend Paul Berggren and his Germain Lexus team as they far exceeded our expectations during our new car purchase. More