
Germain Lexus of Naples
Naples, FL
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From start to finish the service dept at Germaine Lexus of Naples is professional, friendly, patient and comprehensive in dealing with all my car issues with great communication along the way! Kudos to Sha of Naples is professional, friendly, patient and comprehensive in dealing with all my car issues with great communication along the way! Kudos to Shawn and Bev…wouldnt’t take my car to anyone else! Thank you so much for all the times you’ve been there for me!!! Just love you guys:) More
Germain Service did another excellent job servicing my car this week. Dan Rusinik, my Service Advisor is an excellent communicator and very professional. car this week. Dan Rusinik, my Service Advisor is an excellent communicator and very professional. More
Beverly Coppola. ..fantastic service advisor ...knows everything about the service you need..extremely efficient. Keeps you updated to what is being done to your care ..fantastic service advisor ...knows everything about the service you need..extremely efficient. Keeps you updated to what is being done to your care. I hope she will always be at Lexus...she makes Lexus of Naples what is it....a 5 star dealership!! More
Danny Rusinik is our service manager, does a great job. .I’ve always had great service at Germain Lexus…all contacts with employees have been great…hope you have luck fixing your car wash…. .I’ve always had great service at Germain Lexus…all contacts with employees have been great…hope you have luck fixing your car wash…. More
Set up my appointment via email with my service advisor Beverly Coppola. She responded to my email in a very timely manner and gave me options to the time frame I was looking at Beverly Coppola. She responded to my email in a very timely manner and gave me options to the time frame I was looking at More
Beverly Coppola is so Caring and Helpful for all her Lexus customers! She helps to get the right service at the right time. She is the BEST!! What an asset for Germain!! Lexus customers! She helps to get the right service at the right time. She is the BEST!! What an asset for Germain!! More
Thanks to the team at Germain Lexus of Naples for a great out-of-state buying experience. Initially, the extra details and effort that went into advertising the vehicle online caught our attention allowing out-of-state buying experience. Initially, the extra details and effort that went into advertising the vehicle online caught our attention allowing us to filter out other potential options. Matthew Christen did an excellent job at virtually showing us the vehicle and keeping open communication throughout the process. Eddie Vasco, Michelle Linglet, and Keli Sanders provided professional support and timely responses that kept the buying process smooth through the very end. The vehicle was delivered exactly as advertised and we couldn’t be happier. More
Danny Rusinik took good care of the service visit for my wife's car. The auto car washer wasn't working but he arranged a hand wash of the car in its place. The car looked great and service was completed wife's car. The auto car washer wasn't working but he arranged a hand wash of the car in its place. The car looked great and service was completed as scheduled. More
Excellent service Beverly Coppola. Best Lexus service in southwest Florida! Highly recommend Beverly Coppola, very professional. Best Lexus service in southwest Florida! Highly recommend Beverly Coppola, very professional. More