Germain Lexus of Naples

Upon arriving at the service lane and opening my door, I was met with exceptional professionalism. Subsequently, I was escorted into the building and introduced to Dan Rusinik, my designated service agent. was met with exceptional professionalism. Subsequently, I was escorted into the building and introduced to Dan Rusinik, my designated service agent. He kindly requested that I sit down and engaged in a comprehensive discussion regarding the necessary repairs and services to be performed. Unfortunately, the required parts were unavailable. Consequently, I was promptly provided with a loaner vehicle, which was a considerate gesture. As a result, I was granted an additional day to facilitate the procurement of the necessary components, during which I was able to retain the loaner vehicle. Throughout the entire process, Dan Rusinik maintained constant communication, providing me with timely updates on the progress of the work. Upon completion, the service was professionally executed, and Dan Rusinik was found to be exceptionally engaging and friendly. I wholeheartedly recommend his services to my family and friends. More

Very happy with our sales person Matthew. He worked with us to make the process of our car buying experience go smoothly. Will definitely use Germain Lexus again. He worked with us to make the process of our car buying experience go smoothly. Will definitely use Germain Lexus again. More

Scott Fielding is excellent, explains all in detail in understandable terms and is quick to reply when I call, good man, a credit to Germain Lexus understandable terms and is quick to reply when I call, good man, a credit to Germain Lexus More

The representatives at Germain Lexus were friendly and attentive. We were greeted shortly after entering and everyone with whom we interacted was accessible and professional. attentive. We were greeted shortly after entering and everyone with whom we interacted was accessible and professional. More

Very,very professional in their overall appearance. Staff is , courteous and knowledgeable. Physical layout is impressive and large Staff is , courteous and knowledgeable. Physical layout is impressive and large More

I I am extremely satisfied with the service advisor, Lee Glesmer, at GERMAIN LEXUS in Naples, Florida. Lee is very easy to talk to and set up my service appointment to coordinate around my schedule. Thank y Glesmer, at GERMAIN LEXUS in Naples, Florida. Lee is very easy to talk to and set up my service appointment to coordinate around my schedule. Thank you for taking care of me. More

From start to finish our sales person Orllando Sabau made sure we well taken care of and assured us he would give us the best deal possible. My wife and high would highly recommend Orllando to any one in nee sure we well taken care of and assured us he would give us the best deal possible. My wife and high would highly recommend Orllando to any one in need of a new care and everyone knows that you can’t beat the quality of a Lexus. More

Danny Always is helpful and recommends important advice about my car.. Thanks always for your attention about my car.. Thanks always for your attention More

Great experience, as always, at Germain Lexus of Naples dealership and I especially appreciate the excellent service that I get from my service rep, Jackson Kirby, who has been my go to person for many yea dealership and I especially appreciate the excellent service that I get from my service rep, Jackson Kirby, who has been my go to person for many years. He is both professional and personable. More

Excellent communication, transparency and a very easy buying process despite the amount of paperwork need it when getting a car. buying process despite the amount of paperwork need it when getting a car. More