
Germain Lexus of Naples
Naples, FL
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I am a Canadian who lives in Naples in the winter. I have always owned Lexus vehicles and I have them serviced at Germain Lexus. This is first class organization. They do excellent work. They are I have always owned Lexus vehicles and I have them serviced at Germain Lexus. This is first class organization. They do excellent work. They are courteous, responsive and professional in all that they do. I am especially happy with the work of Beverly Coppola, the service representative who has handled the last few visits I have made to Germain. She is a professional person who is extremely customer oriented. More
This is the second car I purchased from this dealer. I have always been very impressed by this dealership and the professionalism of everyone working there. Most of my sales transaction was handled by O I have always been very impressed by this dealership and the professionalism of everyone working there. Most of my sales transaction was handled by Orlando Sabau.... excellent, knowledgeable and professional guy!!! Also interacted with Jimmy Le who delivered my car. Another outstanding Germain Lexus person!! I had also shopped Cadillac and have to say the difference in dealership swayed my purchase decision to Lexus as much or more than the vehicle did!!! More
Beverly Coppola, Master Certified Service Consultant, makes every service call I've had at Germain a pleasure! She is knowledgeable, concise and professional! Germain is privileged to have her on staff makes every service call I've had at Germain a pleasure! She is knowledgeable, concise and professional! Germain is privileged to have her on staff. Oh yes, I love my Lexus RX350! More
We could not be more pleased with our new vehicle and the process of purchase. We were fortunate to have Jeffery Smith as our salesman, he took care of literally everything necessary to get on the road in a process of purchase. We were fortunate to have Jeffery Smith as our salesman, he took care of literally everything necessary to get on the road in a pleasant and smooth process. No sales pressure whatsoever, just intelligent informed responses to our questions and perfect follow through. Definitely the best auto purchase experience we have ever had, Thanks Jeffery! More
This was an excellent experience purchasing a vehicle that I have fallen in love with. As a never before owned a Lexus owner, the day spent purchasing this vehicle was fun, exciting and professional. We that I have fallen in love with. As a never before owned a Lexus owner, the day spent purchasing this vehicle was fun, exciting and professional. We (my husband and I) had 2 people helping us who worked cordially together. Jeff Smith and Orllando Sabau worked extremely well together to give us the best experience in buying a Lexus. Thank you!!!! More
This was the most superior car-buying experience I've had. Matt Christen was knowledgeable, professional and personable. He and James Koser worked to help us find the best fit for our family. We appre had. Matt Christen was knowledgeable, professional and personable. He and James Koser worked to help us find the best fit for our family. We appreciate their dedication. Germain Lexus is top notch! More
Last year we had John Mccloskey as our service man and this year we were happy to have him again. He is definitely as asset to Germain Lexus of Naples. He always explains what is going to be done to our this year we were happy to have him again. He is definitely as asset to Germain Lexus of Naples. He always explains what is going to be done to our vehicle and answers any questions we have for him. Hopefully we will be fortunate to have him again next year when we bring our Lexus in for service. More