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Germain Lexus of Naples

Naples, FL

4.9
2,275 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,275 reviews

December 30, 2021

Richard brown is great,I am very satisfied with the service that I was given More

by Sasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Jan 03, 2022 -

Germain Lexus of Naples responded

Sasha, Thank you for leaving Richard this positive review! We are pleased to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to let us know if there is ever anything more that he or the team may help you with! Regards, Zach Germain - General Manager

December 27, 2021

The initial experience with the Germaine Dealership begins with a chat with your service representative , in our case Beverly Coppola .And how fortunate we are to have Beverly . She goes well beyond w More

by Peterm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Coppola
Dec 28, 2021 -

Germain Lexus of Naples responded

Peter, Thank you for taking the time to share this wonderful review! Beverly certainly is a wonderful asset to our team, and we are overjoyed that she could be of remarkable assistance to you. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Regards, Zach Germain - General Manager

December 17, 2021

Beverly always is pleasant and strives to keep her customers happy! She is knowledgeable and takes a personal approach to servicing all her customers the very best she can!!!! More

by rfkhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Coppola
Dec 20, 2021 -

Germain Lexus of Naples responded

Thank you for leaving Beverly this excellent review! We are pleased that she could consistently be of assistance to you and provide you with the quality service that you so much deserve. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how Beverly and the team may serve you again! Regards, Zach Germain - General Manager

December 15, 2021

Alexander Depew was my Service Associate. He was very personal, helpful and professional. I was very pleased. I would not hesitate to recommend Lexus and Alex. More

by Shirleebarcic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 16, 2021 -

Germain Lexus of Naples responded

Thank you for leaving Alex this 5-star review and recommendation! We are pleased that he could be of assistance to you, and he will be proud that his efforts met your satisfaction! We thank you for confiding in our dealership with your automotive needs, and we hope to work with you again the next time you are in need of automotive service! Regards, Zach Germain - General Manager

December 14, 2021

Beverly CoppolaService AdvisorBeverly was Beverly Coppola Service Advisor Beverly was professional, helpful, and just plain nice. Super knowledgeable about tires. Thanks, Connie More

by Corn
Recommend Dealer
Yes
Employees Worked With
Beverly Coppola
Dec 15, 2021 -

Germain Lexus of Naples responded

Connie, Thank you for leaving Beverly this excellent review! We are pleased that she could get you and your automotive needs taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that she or the team may help you with! Regards, Zach Germain - General Manager

December 11, 2021

Beverly Coppola, my knowledgeable service manager, is the best! I buy my cars from Germain Lexus because of Beverly. She takes great care of the cars and her customers. She is forward thinking and honest. More

by Eve KD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Coppola
Dec 13, 2021 -

Germain Lexus of Naples responded

Thank you for leaving Beverly this wonderful review. She certainly is a wonderful asset to our team, and we are pleased to hear that she always takes great care of you. Offering quality and reliable service is so important to us, and we will certainly provide you with nothing less in the future! Regards, Zach Germain - General Manager

December 11, 2021

Jackson Kirby has been my service agent for the past couple of years. Every exposure to Germain Lexus has been outstanding because Jackson made sure of it. He has truly set a high bar. More

by Grasi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
Dec 13, 2021 -

Germain Lexus of Naples responded

Thank you for leaving Jackson this excellent review! We are overjoyed that he could consistently provide you with the quality service that you so much deserve. He will be honored to hear of your very kind words, and we are certain that he will continue to take exceptional care of you in the years to come! Regards, Zach Germain - General Manager

December 10, 2021

This is a very friendly and Professional Dealership! Clean service and comfortable. I appreciate John McCloskey for his Professionalism in helping me keep up with my car's service requirements! One less More

by diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCloskey
Dec 13, 2021 -

Germain Lexus of Naples responded

Diana, Thank you so much for your excellent review! We are overjoyed that John could put you at ease and get your automotive needs thoroughly taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Regards, Zach Germain - General Manager

December 09, 2021

Danny Rusinik was terrific during my first visit at Germain Lexus Great experience and amazing service Very pleased with the entire team at Germain More

by Mfedida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Dec 10, 2021 -

Germain Lexus of Naples responded

Thank you so much for your 5-star review! We are so glad that we had the opportunity to work with you, and we are pleased to hear that Danny took great care of you and your automotive needs throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Regards, Zach Germain - General Manager

December 08, 2021

Great service and very trustworthy. . I have been very fortunate to have Danny as my service rep and I have 100% confidence in him. Thank You! More

by jcarro30416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Dec 09, 2021 -

Germain Lexus of Naples responded

Thank you for leaving Danny this excellent review! He will be honored to hear of your very kind words and to know that his efforts have earned your confidence. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Danny and the team may serve you again! Regards, Zach Germain - General Manager

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