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Germain Lexus of Naples

Naples, FL

Overview
Reviews
Vehicles
4.9
2,410 Reviews
Call Dealership (239) 592-5533
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13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,410 reviews

September 22, 2021

John McCloskey has always provided superior service every time I have taken my car in for servicing. He is very efficient , professional and knowledgeable. Thank you John. More

by Tripta Sarin
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McCloskey
Report | Print
Sep 23, 2021 -

Germain Lexus of Naples responded

Tripta, Thank you for leaving John this very kind review! We appreciate you confiding in our dealership with your automotive needs, and we will certainly provide you and your vehicle with nothing less than the same quality and efficient service in your visits to come! Please drive safely, and do not hesitate to let us know how John and the team may serve you again! Regards, Zach Germain - General Manager

September 22, 2021

John MCCloskey is my rep. He is terrific. He helps me with any problems that I have and he always returns any phone calls. He has been my rep for many years. More

by Mindy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McCloskey
Report | Print
Sep 23, 2021 -

Germain Lexus of Naples responded

Mindy, Thank you for leaving John this excellent review! Your safety and satisfaction are of the utmost importance to us, and we are certain that John will provide you with nothing less than the same quality service in the years to come! It is our pleasure to serve you in any way possible, and we wish you the safest of travels until we meet again! Regards, Zach Germain - General Manager

September 22, 2021

John McClusky always gives us the Best quick and through service at Lexus Naples FL More

by melanie Fiato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCloskey
Report | Print
Sep 23, 2021 -

Germain Lexus of Naples responded

Melanie, Thank you for leaving John this 5-star review! Offering thorough and efficient service is so important to us, and we will certainly provide you with nothing less in the future! We wish you the safest of travels until we meet again- on behalf of John and the entire team! Regards, Zach Germain - General Manager

September 20, 2021

Excellent dealership. No pressure and they cater to their clients needs. I highly recommend Michelle Linglette and Shawn. I just purchased a néw Rx350 with them and it was smooth and stress free. Highly reco More

by tabbybudde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle and Shawn
Report | Print
Sep 21, 2021 -

Germain Lexus of Naples responded

Thank you so much for your wonderful review and recommendation! Your satisfaction is of the utmost importance to us, and we are thrilled that we could make your visit an all-around success! We wish you the warmest congratulations on your new Lexus RX 350. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Regards, Zach Germain - General Manager

September 18, 2021

Rick Brown was very helpful as usual and that’s why I come back time after time. More

by Radiostud18
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Report | Print
Sep 20, 2021 -

Germain Lexus of Naples responded

Thank you for leaving Rick this 5-star review! We are pleased that he could be of remarkable assistance to you once again. He will be honored to know how confident you are in his efforts. Please drive safely, and do not hesitate to let us know how Rick and the team may serve you again! Regards, Zach Germain - General Manager

September 17, 2021

Five stars is not enough for Beverly Coppola. Make it SIX! As always she makes us feel like family. More

by Pat & Suelee
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beverly Coppola
Report | Print
Sep 20, 2021 -

Germain Lexus of Naples responded

Pat and Suelee, Thank you for leaving Beverly this wonderful review! She will be honored to hear of your very kind words and to know how greatly you value her assistance! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how Beverly and the team may serve you again! Regards, Zach Germain - General Manager

September 16, 2021

I had an appointment with Germain Lexus and Danny Rusinik was my service consultant . His approach and excellent knowledge was very helpful and I would without a doubt be able to visit Germain Lexus knowing More

by nickguerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Report | Print
Sep 17, 2021 -

Germain Lexus of Naples responded

Nick, Thank you so much for your excellent review! We are so glad that Danny could be of assistance to you, and he will be honored to know how greatly you valued his efforts! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Regards, Zach Germain - General Manager

September 15, 2021

This is my 3rd Lexus with Germain. Sales and service has been outstanding. Beverly Coppola is the best service manager that I have had in decades More

by Laurencesibrack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Coppola
Report | Print
Sep 16, 2021 -

Germain Lexus of Naples responded

Thank you for taking the time to leave us this 5-star review! We are so appreciative of your continued business, and we are pleased that Beverly could consistently provide you with the quality service that you so much deserve. She will be honored to know how confident you are in her efforts. Please drive safely, and do not hesitate to let us know how she and the team may serve you again! Regards, Zach Germain - General Manager

September 08, 2021

Great, Neal was pleasant to work with and we purchased our mid size suv for our family. Nice to our twin toddlers as well will definitely recommend. More

by Cddudley2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crowe, Neal, Germain Lexus Sales Department
Report | Print
Sep 08, 2021 -

Germain Lexus of Naples responded

Thank you so much for your positive review and recommendation! We appreciate your business and are pleased to hear that you were well taken care of throughout your visit! Your satisfaction means so much to us, and we hope you and your family enjoy your new ride! Congratulations! Regards, Zach Germain - General Manager

September 07, 2021

In almost five decades of being a car owner, I have never had a better service advisor than Beverly Coppola — honest, efficient, knowledgeable, cordial, totally trustworthy and always a professional. I recom More

by Karen W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Coppola
Report | Print
Sep 08, 2021 -

Germain Lexus of Naples responded

Karen, Thank you for leaving Beverly this wonderful review! We are overjoyed that she could be of assistance to you, and she will be honored to know how greatly you valued her efforts. Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future! Regards, Zach Germain - General Manager

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