Germain Lexus of Naples

Neil, Trish, and especially Steve Duran are all-stars! My car broke down across the street and the very next day I was driving a certified pre-owned vehicle with a KILLER WARRANTY! No more worrying abou My car broke down across the street and the very next day I was driving a certified pre-owned vehicle with a KILLER WARRANTY! No more worrying about my car not working! Thanks Germain Lexus!! More

I've been bringing my NX to Germain Lexus for 4 years because I appreciate their service culture and customer focus. I like dealing with Dan Rusinik--he's knowledgeable and friendly. Plus he makes it cle because I appreciate their service culture and customer focus. I like dealing with Dan Rusinik--he's knowledgeable and friendly. Plus he makes it clear what service is being performed, and I leave knowing how my car is performing overall. Thanks, Dan! More

Had a problem with my battery and Rick Brown had it taken care of right away and is a true professional! Would call on him again for any problem care of right away and is a true professional! Would call on him again for any problem More

I been coming to Germain Lexus for four years(two Lexus ES350), sales person, Lew Gani service associate Dan Rusinik are very knowledgeable, professional and customer friendly. Always treated courteously ES350), sales person, Lew Gani service associate Dan Rusinik are very knowledgeable, professional and customer friendly. Always treated courteously at the dealership!! More

The car buying process is typically not something people think of when they choose the rating of World Class. Yet, I would easily give that high mark to the team at Germain Lexus. Cary Vhugen and Trish Ca think of when they choose the rating of World Class. Yet, I would easily give that high mark to the team at Germain Lexus. Cary Vhugen and Trish Cano answered my simple email request for information with a genuine welcome and a no pressure sales process. I had 3 other auto dealers offering me deals on the car I was considering, but their approach to the sale and my previous experience with the dealership a few years ago for servicing of another car, made the decision to buy at Germain simple. Thank you! More

I worked with Paul Berggren what a great professional salesman. The whole process was fast and easy. Paul was very knowledgeable about all the options on my vehicle and made sure I knew how to use everyt salesman. The whole process was fast and easy. Paul was very knowledgeable about all the options on my vehicle and made sure I knew how to use everything. He even followed up with me a few times to make sure everything was good. 1st class all the way. Germain is lucky to have him. More

Jackson Kirby is always all over it. Goes above and beyond every time I’m there. beyond every time I’m there. More

Jackson Kirby is always attentive, courteous and helpful. The issue was a less than 2 yr old battery that was dead. I had to have two jump starts and did get the new battery prorated. QUESTION - The ca The issue was a less than 2 yr old battery that was dead. I had to have two jump starts and did get the new battery prorated. QUESTION - The car has alerts for many different functions but NOTHING that tells you when your battery is weak or needs charging. Why ?? More

Beverly CoppolaGermain LexusBeverly is an experienced Beverly Coppola Germain Lexus Beverly is an experienced service representative who has been at Lexus, Naples for a long period of time. She has b Beverly Coppola Germain Lexus Beverly is an experienced service representative who has been at Lexus, Naples for a long period of time. She has been our service-writer and rep for many years and has always performed her duties for us in an outstanding manner. She always presents repair alternatives before they are undertaken. Our car is always clean, refreshed and ready to go after the service is complete. More

In for oil change and my service advisor Jackson Kirby took excellent care of me and my vehicle as always! I know I can trust what I’m being told. took excellent care of me and my vehicle as always! I know I can trust what I’m being told. More