Germain Lexus of Naples

This is a review for Jackson Kirby whose professional service along with ahis efforts to relate to us as friends not just “customers” is greatly appreciated by my wife & me. He works hard to explain the service along with ahis efforts to relate to us as friends not just “customers” is greatly appreciated by my wife & me. He works hard to explain the process of servicing our car & this is very helpful. Jackson Kirby is an asset to your organization! More

Richard Brown was our Rep. He was extremely helpful and courteous. He kept me well informed as to the status of my service. Lexus service is always far above any other auto dea He was extremely helpful and courteous. He kept me well informed as to the status of my service. Lexus service is always far above any other auto dealerships. More

Needed new tires and a 30,000 mile checkup. Dan Rusinik made it so easy from the time I made the appointment until I picked the car up all finished. Dan Rusinik made it so easy from the time I made the appointment until I picked the car up all finished. More

Good service as always at Lexus of Naples, with Rick Brown making things work smoothly. thanks, Rick. hal brayman Brown making things work smoothly. thanks, Rick. hal brayman More

Jackson Kirby in service is the best. I drive from Ft. Lauderdale to Naples because he is the BEST I drive from Ft. Lauderdale to Naples because he is the BEST More

What excellent group of people, my sales team could not be any better. Great job thank you be any better. Great job thank you More

Paul Berggren was the BEST salesman I've ever encountered. Being a small businessman I've purchased over 25 vehicles so that is saying alot. I was pleased to deal with him. He listened to my co encountered. Being a small businessman I've purchased over 25 vehicles so that is saying alot. I was pleased to deal with him. He listened to my concerns and didn't push to sell me something I didn't want because the vehicle wasn't on the lot. I will be pleased to work with him in the future. More

Michael Gooley was very attentive and explained everything thoroughly. It was a pleasant experience there. everything thoroughly. It was a pleasant experience there. More

I first bought a Lexus from Lu Gani in 2019. I was looking for an LS460 at the time, and he identified one for me with my preferred colors & options. In Dec of 2024, I decided to trade it in f I was looking for an LS460 at the time, and he identified one for me with my preferred colors & options. In Dec of 2024, I decided to trade it in for an ES300h and gave me my preferred color & specs. After a month of searching in a tight market, he identified one and gave me a heads up. We closed the deal that same day, and I could not be happier with the car. Lu is a straight shooter and knows his cars. I will not hesitate to use him again when it is time for my next car. More

Greeted upon arrival. Host then showed me to waiting area. Service advisor thoroughly explained process to me. Kept aware vis e mail or texts. Delivered as promised on tim Host then showed me to waiting area. Service advisor thoroughly explained process to me. Kept aware vis e mail or texts. Delivered as promised on time. More