Germain Lexus of Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 2,410 reviews
I was very satisfied with my visit. I came in early because I did not know how many miles I had driven. Beverly Coppola was very hopeful in showing me how to use some of the features that would help because I did not know how many miles I had driven. Beverly Coppola was very hopeful in showing me how to use some of the features that would help me with lights and mileage. She did go ahead and change the oil but told me to come back when I reached 30,000 miles I have ways been satisfied with Lexus product and service.. More
Beverly Coppola is by far the best Service Advisor I have seen in any dealership. She is knowledgeable, friendly and extremely helpful. Whoever reads these reviews should be very proud to have her as an emp seen in any dealership. She is knowledgeable, friendly and extremely helpful. Whoever reads these reviews should be very proud to have her as an employee. More
Excellent job as usual. I wouldn’t go anywhere else. Jackson was terrific I can’t say enough about the experience I would tell everyone Jackson was terrific I can’t say enough about the experience I would tell everyone More
Danny Rusinik is always professional. We were pleasantly surprised how quickly our car was serviced on our last visit. He is certainly an asset to this dealership. surprised how quickly our car was serviced on our last visit. He is certainly an asset to this dealership. More
We recently had to bring our 2019 Lexis in for service and Jackson Kirby was our Service rep. Jackson was extremely knowledgeable and efficient. We were provided with a new loaner car and our service was and Jackson Kirby was our Service rep. Jackson was extremely knowledgeable and efficient. We were provided with a new loaner car and our service was finished quickly. I would highly recommend Jackson Kirby for anyone who needs to schedule service. This dealership is amazing and is first class ! Thank you Jackson for a stress free experience! More
Beverly Coppola has consistently provided me great and thorough service at Germain Lexus. Although my permanent residence is in North Carolina whenever I am in Bonita Springs for a few months I have my R thorough service at Germain Lexus. Although my permanent residence is in North Carolina whenever I am in Bonita Springs for a few months I have my RX350 serviced here. Beverly always has been personable and knowledgeable. More
Recently bought my second vehicle from Germain Lexus. Cary Vhugen my sales professional was fantastic all-around as well as business manager Steve who finalized the details of the deal. Great people in t Cary Vhugen my sales professional was fantastic all-around as well as business manager Steve who finalized the details of the deal. Great people in the German organization. Could not ask have asked for a better experience. More
I had some issues with a previous service advisor and spoke to the GM. He had Beverly Coppola work with me and she is excellent! She's friendly and very efficient and took care of my car and got the is spoke to the GM. He had Beverly Coppola work with me and she is excellent! She's friendly and very efficient and took care of my car and got the issue fixed within a week. I was working with the other person for 6 months and he never called me back and didn't follow up on the part, etc. I was so frustrated I wanted to just trade my car in. Thanks to Beverly, it all resolved. I highly recommend her and I'm looking forward to working with her in the future. More













