
Germain Lexus of Naples
Naples, FL
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John has been my service representative since I bought my Lexus from Germain. He is very knowledgeable and always a pleasure to work with. Thank you John~ Lexus from Germain. He is very knowledgeable and always a pleasure to work with. Thank you John~ More
I drove from Ft. Lauderdale to buy my car at Lexus of Naples. Great experience. This was due to sales person Krystel and finance manager Robert Collier. Krystel shot a video of the car and emailed to me. Naples. Great experience. This was due to sales person Krystel and finance manager Robert Collier. Krystel shot a video of the car and emailed to me. Very helpful. She was pleasant to deal with. Robert was not a pushy finance guy. I got a fair trade in and low interest rate. Recommending to friends and family. More
The entire purchase process went very well. Took two test drives to make sure the model was exactly what I wanted and to decide what options to take. The people at the dealership were patient, knowledg test drives to make sure the model was exactly what I wanted and to decide what options to take. The people at the dealership were patient, knowledgeable and very professional. More
Above expectations John McClosky again handled my service efficiently, professionally and had my service performed so that it fit my schedule. His knowledge of my vehicl John McClosky again handled my service efficiently, professionally and had my service performed so that it fit my schedule. His knowledge of my vehicle's past service saved me from redundant service, and additional expense. More
J D is courteous, knowledgeable and really works hard to make sure that the customer is aware of what should be happening with their car and how to resolve any issue. He’s wonderful! make sure that the customer is aware of what should be happening with their car and how to resolve any issue. He’s wonderful! More
Great Experience! I have been coming to Germain Lexus for 20 years and have always found the experience to be Professional, Efficient and fairly Priced. I generally de I have been coming to Germain Lexus for 20 years and have always found the experience to be Professional, Efficient and fairly Priced. I generally deal with Danny Rusinik who has always been very responsive to my calls and arranges for my service to be superior. I have nothing but great things to say about this dealership and in particular, Mr. Rusinik. Great effort....thanks!!! More
Tiffany did a wonderful job of working with us on our new Lexus purchase. We went over a large number of options and she was extremely helpful going over all of our questions. Lexus purchase. We went over a large number of options and she was extremely helpful going over all of our questions. More
Pleasent experience Rick Brown was the service consultant that took care of me and he was very pleasant and kept me informed. My service was done in good time and he was Rick Brown was the service consultant that took care of me and he was very pleasant and kept me informed. My service was done in good time and he was nice enough to take me right to my car. I would recommend him to anyone. I was very pleased. More
Had my vehicle in for service, Jackson Kirby was my service advisor. Was repaired timely and Jackson kept me advised. Couldn’t have gone better. service advisor. Was repaired timely and Jackson kept me advised. Couldn’t have gone better. More
Bar none top level of service from beginning to end! Wonderful to work with and the coffee is the best 😉 her smile and general presence no matter the news on the car makes it easier .. Wonderful to work with and the coffee is the best 😉 her smile and general presence no matter the news on the car makes it easier .. More