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Germain Mazda West
Columbus, OH
200 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 17 service reviews
December 11, 2025
Prompt fast service getting an appointment. Waiting area is very clean and beautiful. The video is great to keep customers informed about what's happening and needs to get fixed. Great experien Waiting area is very clean and beautiful. The video is great to keep customers informed about what's happening and needs to get fixed. Great experience all around. More
by rjs0165
Verified Customer
December 11, 2025
Amazing! 5 star! I'm so happy I decided to go with Madza the service is exceptional! 5 star! I'm so happy I decided to go with Madza the service is exceptional! More
by DANIELLE61
November 30, 2025
The dealership was responsive, and having the courtesy car made the car repair not disruptive to my work car made the car repair not disruptive to my work More
by dougxmcclure
November 26, 2025
Everyone I dealt with was very courteous and very professional. The inspection was very thorough. The services provided were done very well and the facility is very clean. I love the extra touches, l professional. The inspection was very thorough. The services provided were done very well and the facility is very clean. I love the extra touches, like the candy on the dashboard! More
by NYOUSE
November 25, 2025
Great service It was a great experience and the communication was on spot he listened to my diagnosed process and was able to work of that information. He was a great help in this arbitration situa communication was on spot he listened to my diagnosed process and was able to work of that information. He was a great help in this arbitration situation More
by Awaclaw
November 07, 2025
Best experience we have ever had with a vehicle purchase. Phillip was very professional and thoroughly answered any questions we had about the new vehicle. Phillip was very professional and thoroughly answered any questions we had about the new vehicle. More
by DWILLIAMS5019
Employees Worked With
Phillip Ramirez
November 01, 2025
Wonderful customer experience. I loved the video that was sent to me and also the return of my car. I loved the video that was sent to me and also the return of my car. More
by VCOMP77043
October 31, 2025
Professional and very helpful. Willing to do research on extended warranty and take care of the issue that we came for. Ron went above and beyond to help me. Will be back to do fur Willing to do research on extended warranty and take care of the issue that we came for. Ron went above and beyond to help me. Will be back to do further business. More
by ihrig_ron
August 03, 2025
Everything was great, scheduling service is a hassle and I didn't get a new sticker after my oil change. Other than that it was a great experience. I didn't get a new sticker after my oil change. Other than that it was a great experience. More
by iamryan1905
July 29, 2025
It was ok. Just a routine visit for an oil change Everybody was friendly and helpful Just a routine visit for an oil change Everybody was friendly and helpful More
by g.dgreen
