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Germain Mazda West
Columbus, OH
186 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 12 service reviews
November 07, 2025
Best experience we have ever had with a vehicle purchase. Phillip was very professional and thoroughly answered any questions we had about the new vehicle. Phillip was very professional and thoroughly answered any questions we had about the new vehicle. More
by DWILLIAMS5019
Verified CustomerEmployees Worked With
Phillip Ramirez
November 01, 2025
Wonderful customer experience. I loved the video that was sent to me and also the return of my car. I loved the video that was sent to me and also the return of my car. More
by VCOMP77043
October 31, 2025
Professional and very helpful. Willing to do research on extended warranty and take care of the issue that we came for. Ron went above and beyond to help me. Will be back to do fur Willing to do research on extended warranty and take care of the issue that we came for. Ron went above and beyond to help me. Will be back to do further business. More
by ihrig_ron
August 03, 2025
Everything was great, scheduling service is a hassle and I didn't get a new sticker after my oil change. Other than that it was a great experience. I didn't get a new sticker after my oil change. Other than that it was a great experience. More
by iamryan1905
July 29, 2025
It was ok. Just a routine visit for an oil change Everybody was friendly and helpful Just a routine visit for an oil change Everybody was friendly and helpful More
by g.dgreen
July 24, 2025
Services were completed as requested in a timely manor. Jolie Carroll was helpful in understanding our service needs. Jolie Carroll was helpful in understanding our service needs. More
by adkinsgreg55
July 08, 2025
Always a pleasure servicing with Germain Mazda West. They make it easy and comfortable! It's always a pleasure servicing my Mazda with Germain Mazda West. They make it easy and comfortable! I recommend They make it easy and comfortable! It's always a pleasure servicing my Mazda with Germain Mazda West. They make it easy and comfortable! I recommend them to all my Mazda friends. More
by kkanicki
July 05, 2025
Efficient and friendly My experience was efficient and Ron was very kind. The drop off process was smooth and my car was completed and ready for pick up at the previously estimated time Ron was very kind. The drop off process was smooth and my car was completed and ready for pick up at the previously estimated time More
by Kdavies0819
June 29, 2025
Once the part was in stock, the replacement was surprisingly quick. I was expecting a day or two. surprisingly quick. I was expecting a day or two. More
by RONALDHILL
June 20, 2025
Excellent service from greeting to leaving. Jo was professional in every way. Zoom zoom! Super waiting area, too. Jo was professional in every way. Zoom zoom! Super waiting area, too. More
by schwartz1949
