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Germain Mazda West
Columbus, OH
116 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 116 reviews
July 15, 2025
Conor was terrific to work with, helped us through the process and will definitely recommend him to anyone wanting to buy a car process and will definitely recommend him to anyone wanting to buy a car More
by SANDY.SQUILLACE
Verified Customer
July 15, 2025
Skyler and Cameron worked with the tough situation I was in and got me a really nice car, I am beyond grateful for everything. in and got me a really nice car, I am beyond grateful for everything. More
by MACILMARTIN31
July 15, 2025
Worked with us well past closing! Great customer service! Came back next day and received great explanation of the new carz Great customer service! Came back next day and received great explanation of the new carz More
by DAWRIGHT3
July 15, 2025
Everyone is so friendly and knowledgeable! Thank you for your help. I love my new Mazda. Thank you for your help. I love my new Mazda. More
by MICHELLENMORGAN
July 13, 2025
Great service done in a timely manner. Took my car in for routine service and to investigate a clunking sound up front. They found that the bolts on the steering rack were loose. No add Took my car in for routine service and to investigate a clunking sound up front. They found that the bolts on the steering rack were loose. No additional charge to fix the problem. More
by gregory.s.blair
July 13, 2025
Excellent service from start to finish. The staff was very friendly, professional, and accommodating. Best car purchasing experience I’ve have. Conor was a great! The staff was very friendly, professional, and accommodating. Best car purchasing experience I’ve have. Conor was a great! More
by KEVMBROWN4
July 13, 2025
I appreciate doing most of the negotiating and writing up the deal before going to the dealership. Skyler was really nice and personable, and he wasn't pushy about any part of the process. Much better than m the deal before going to the dealership. Skyler was really nice and personable, and he wasn't pushy about any part of the process. Much better than my last experience at a different dealer. More
by Mike
Employees Worked With
Other Employees :
Shianna first handled my emails in the morning and she was also really great and easy to work with.
July 12, 2025
I purchased a CX-5 from this dealership and received excellent customer service. No high pressure sales tactics, which means alot to me. I highly recommend Germain Mazda West! excellent customer service. No high pressure sales tactics, which means alot to me. I highly recommend Germain Mazda West! More
by ATHEY866
July 10, 2025
They were the absolute best! Not only were they no pressure but we’re super helpful during and after our buying process. Would highly recommend the dealership. Not only were they no pressure but we’re super helpful during and after our buying process. Would highly recommend the dealership. More
by BHIGGY68
July 10, 2025
I dealt with Chip Geiss from Germain, he is fantastic! !! He went over and above to find me a car! Everyone at the Mazda dealership was courteous and helpful. !! He went over and above to find me a car! Everyone at the Mazda dealership was courteous and helpful. More
by APCSTEVE53
